On October 31, 2025, at 4:30 p.m., I checked into Çamlıdere Thermal Hotel through a reservation I made on HalalBooking (Reservation No: 4959846). During my short stay, I found that the meals and complimentary offerings were inadequate, there were no available activities within the hotel, and overall...
On October 27, 2025, I made a reservation through HalalBooking at Four Points Flex by Sheraton, Ankara, for the nights of October 28–29, 2025 (Reservation No: 6178262). I completed the payment by credit card. However, I later found the same room and conditions listed on Agoda for a lower price of $...
Between October 19–28, 2025, I made a reservation through HalalBooking to stay at Maden Hotel Madinah (Reservation No: 2120794) and paid a total of $1,978 by credit card. However, my reservation confirmation arrived only the next day, which meant I was unable to check in on the first night. When I ...
In January 2025, I made a reservation through HalalBooking for Crystal Water World Hotel and completed the payment in Turkish Lira (₺) based on the Euro exchange rate on that day. Due to unavoidable circumstances, I canceled my reservation in October 2025. After the cancellation, I received an emai...
I made a reservation through HalalBooking at Termal Tatil Köyü under Reservation No: 8602347. My original check-in dates were November 25–27, and I wanted to change them to November 26–28. On HalalBooking’s mobile website, it was clearly stated that I had the right to “free cancellation and date ch...
I made a reservation through HalalBooking for Miaad Al Majd Hotel in Mecca for the dates November 25 – December 6, 2025 (Reservation No: 2123852). Relying on the “Best Price Guarantee” stated on your platform, I completed my payment of approximately $493. However, I later found the same accommodatio...
I made a reservation through HalalBooking for Moncher Hotel for the dates September 14–16, 2025 (Reservation No: 5125513). However, my reservation was canceled without any prior notice or explanation. When I noticed the cancellation, I tried to contact HalalBooking customer service by email, phone,...
On September 2, 2025, I made a reservation through HalalBooking’s official website (https://halalbooking.com), under Reservation No: 5705546, and completed the payment using my credit Card. On the website, it was clearly stated that payments made with the credit Card would be divided into 9 install...
Hello — On August 17th, we used our credit card on the HalalBooking site to purchase a 4-night, 5-day holiday for 16 September–20 September at a cost of approximately $552. The very next day, they cancelled the reservation and did not issue any refund. In addition, they neither sent an email nor co...
Hello, With reservation number 5236002, through the HalalBooking app I made a payment of approximately $635 for a 5-day, 4-night stay at the Algora Halal Hotel. However, due to misleading and inconsistent information, photos, and promotions about the hotel displayed in the app, I was forced to leave...
Hello, I submitted a request through HalalBooking to change the dates of my vacation reservation, but there has been no progress for two days. I was told that the date change is waiting for the hotel’s approval. Our vacation is scheduled for July 26, and if we can’t postpone it, we’ll have to go as...
Hello, HalalBooking organized a vacation giveaway on Instagram but never announced the results. They collected new memberships, promising a $3,000 vacation prize, yet they have never revealed who won. The campaign was supposed to end on June 30, and now it’s the end of July, but despite checking ev...
Hello, We made a reservation through HalalBooking, and since this morning I’ve been trying to postpone it to a later date due to health reasons. I submitted a request for the date change, but there’s been no confirmation or response about whether it’s been received or processed. I’ve called multipl...
They Sold a Vacation That Didn’t Exist About three weeks ago, I booked a vacation through HalalBooking.com with reservation number 6337184 for May 30, 31, and June 1 at Watercastle Suits Hotel, paying approximately $341. After a seven-hour trip, we arrived at the hotel around 6 p.m. on May 30 — on...
On April 23, 2025, I made a reservation through HalalBooking.com for a one-night stay in a deluxe room for two people, including breakfast. Everything seemed fine until we arrived. However, the next morning, the hotel staff informed me that breakfast was not included. When I checked, I noticed that...
As Muslims who used to rely on HalalBooking.com, I find the site has become a complete disappointment. In the beginning, they had very strict standards about halal and conservative travel, but now they’ve loosened their rules. Even hotels that sell alcohol are now being promoted under “alcohol-free...
We booked a stay through HalalBooking at Safranbolu Dadibra Konak, specifically because it was listed as an alcohol-free property. Unfortunately, this turned out not to be true. Although the listing claimed to be alcohol-free, around 8:00 p.m., a group of about 10 guests set up a table and started ...
I booked a quad room at Midan Hotel for Umrah through HalalBooking.com, and when doing so, I paid for breakfast and dinner for 4 people (half-board). Even though I had already paid Midan Hotel for the meals via HalalBooking, I still emailed HalalBooking to double-check the meal inclusion—just in ca...
I made a reservation through HalalBooking for Aksular Hotel in Trabzon, checking in on Sunday, February 23 and checking out on Monday, February 24. Unfortunately, I booked it as non-refundable. However, due to severe weather conditions across the country, our flight was canceled. Since receiving th...
I made a reservation through the HalalBooking app for Ramada Wyndham Sakarya about a week in advance. Later, when I checked again on the same platform, I noticed that the same room was $119 cheaper. Although HalalBooking claims to offer a price-match guarantee, I documented and shared this price di...
To Whom It May Concern, About a month ago, I made and paid for a reservation through HalalBooking.com. However, when I recently checked the same reservation on your website, I noticed that the current price is lower due to a discount. Following this, I contacted your customer service team via your...
While researching hotels in Nevşehir, I came across Ceran Stone House on HelalBooking.com. Trusting the site, I chose it because it was clearly listed as an “alcohol-free property.” However, when I called the hotel directly to confirm whether alcohol was served, I was told that alcohol was indeed a...
We booked a hotel through HalalBooking, trusting the name itself — expecting a truly halal and Islamic-friendly experience. Unfortunately, what we encountered had nothing to do with Islamic values. The hotel was surrounded by alcohol everywhere, and the foreign guests’ clothing was extremely inappr...
I made a reservation through HalalBooking for September 9–11. The reservation was confirmed, and I even received a confirmation email stating that the booking was successful. The payment was charged to my account as well. However, when I arrived at the hotel late at night to check in, the hotel sta...