BMW 1 Series Has Plastic Part Issue Causing Water Leak Into Engine
In my BMW 1 Series vehicle, the plastic part under the windshield has separated from the glass, causing water to constantly leak into the engine. This problem has been ongoing for about three years, and I live in Manisa. My vehicle is not under warranty, and I have not yet contacted the authorized service center. The issue occurs continuously without any external factors. My expectation from the brand is that this part should be repaired or replaced free of charge. I request that my grievance be resolved. My vehicle’s license plate is 45AYJ4**.
Dear Özcan D., You can access the surveys by clicking the links in the emails or SMS messages sent to you. In addition, after logging into your account with your password on our homepage, you can click the 'My Complaints' button in the menu under your profile photo to list your complaints, and then access the survey by clicking the 'Evaluate' button on the right side of the complaint you want to fill out and rate. Best regards, BMW Communication Center
They called from the authorized service and said that the part would be replaced with the original one free of charge. This is what suits BMW quality.
