5
Özcan is very satisfied with the result
Resolved

BMW 1 Series Has Plastic Part Issue Causing Water Leak Into Engine

BMW 1 Series Has Plastic Part Issue Causing Water Leak Into Engine
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Özcan
August 18, 2025 9:00 pm
20
Özcan's Thank You Message
“They called from the authorized service and said that the part would be replaced with the original one free of charge. This is what suits BMW quality.”

In my BMW 1 Series vehicle, the plastic part under the windshield has separated from the glass, causing water to constantly leak into the engine. This problem has been ongoing for about three years, and I live in Manisa. My vehicle is not under warranty, and I have not yet contacted the authorized service center. The issue occurs continuously without any external factors. My expectation from the brand is that this part should be repaired or replaced free of charge. I request that my grievance be resolved. My vehicle’s license plate is 45AYJ4**.

August 21, 2025 5:09 pm (2 days after complaint)
Özcan
Özcan
August 21, 2025 9:13 pm

They called from the authorized service and said that the part would be replaced with the original one free of charge. This is what suits BMW quality.

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