Unauthorized BetterMe Dubai Transaction — Demand for Immediate Refund

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October 12, 2025 11:44 am
83

On October 12, 2025, a ₺350 charge was made to my İş Bankası credit card under the name “Ae BetterMe Apps Dubai AE” without my knowledge or consent. I did not authorize any membership, purchase, or transaction related to this charge. The transaction receipt includes no additional information, only the description mentioned above.

After the charge occurred, I received a notification from my bank stating that I needed to send an SMS to cancel or dispute the transaction. I still actively use my credit card and have never experienced a similar issue before.

I am requesting the immediate cancellation of this unauthorized transaction and a full refund of the ₺350 that was withdrawn from my account without permission.

unauthorized-betterme-dubai-transaction-demand-for-immediate-refund-1.jpg
October 15, 2025 12:16 pm (3 days after complaint)
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