BetterMe

I really become annoyed! I don't and have not had the BetterMe app on my phone for a very long time, I didn't even use the app lately I discovered the app is still routinely charging my card! How can an app I never use and have deactivated still take money from my account? This is utterly unacceptab...

I last used the BetterMe app about two months ago. At that time, I had signed up for only a 1-week subscription, which I canceled properly before it could renew. Despite having no active membership, I was shocked to see that they’ve charged my card again. I haven’t used the app since and I’m not sa...

I purchased a single trial package from BetterMe for what was supposed to be ₺169.90, but I was immediately charged ₺179, which was already suspicious. Even more shocking, I later discovered that BetterMe continued to charge my credit card every month without my permission—₺350 in April, ₺420 in May...

On 2025-07-02, I noticed that the BetterMe app has been charging my card for several months despite canceling my subscription shortly after purchasing a one-month plan. I initially subscribed for one month, paid for it, and canceled promptly to avoid further charges. However, despite having no activ...

On 2025-07-02, I purchased a one-month wall pilates subscription from the BetterMe app and canceled my subscription on the same day. Despite canceling immediately, the subscription fee was charged to my card, and no refund has been issued since. I attempted to contact your customer service but have...

I purchased a BetterMe subscription, which ended on its scheduled date, and I canceled my membership afterward. Despite this, BetterMe has continued to withdraw money from my card without authorization. Since my subscription has already expired, I cannot understand why you are still charging me. I ...

I downloaded the BetterMe app and initially used it for a short period. Despite canceling the subscription and removing my permission, I later discovered that my payment card was left saved in the app without my consent. Worse, a new subscription fee of ₺350 was charged to my card without my authori...

I would like to cancel my BetterMe subscription please. I was manic and entered into many subscriptions that I am trying to cancel. Yours is one. Please cancel it. Thank you very much. I've tried to cancel from your support site unsuccessfully. Lisa K***  L.k***@hotmail.com

I really become annoyed! I canceled my subscription and no longer had the BetterMe app on my phone, however lately I discovered the app is still routinely charging my card! How can an app I never use and have deactivated still take money from my account? This is utterly unacceptable! For these illeg...

I am absolutely furious with BetterMe! Without any authorization or even my knowledge, you charged my account on June 20, 2025, at 4:06 AM! I do not have any active membership or subscription with your service. What gives you the right to use my payment information without my explicit consent?! Thi...

They have illegally charged my card for a plan I explicitly canceled three months ago! This is an outrageous and completely unauthorized transaction. I demand an immediate refund of my money! What gives BetterMe the right to pull funds from my account after I terminated my subscription? This is not...

I downloaded it and purchased a 28-day exercise program, but I never even used the app and deleted it a short time later. Despite canceling what I thought was my membership, BetterMe, through Iyzico, charged my bank card without my permission! This is an outrageous and unauthorized transaction. I w...

I signed up for a one-month membership on July 13, 2024, specifically for their 28-day chair Pilates program. What I didn't sign up for was their deceptive practice of continuously charging my account without my knowledge or consent, all the way through June 2025! Because the individual charges wer...

I downloaded the BetterMe app and purchased a 28-day exercise program on 04/08/2024 but never actually used the app and eventually deleted it. However, when I recently checked my bank statements, I was shocked to find that payments have been taken from my account for months via Iyzico—₺350 on April ...

I want to cancel my BetterMe membership and request a refund, but I haven’t received any response. This issue needs to be resolved immediately. If I don’t get a solution soon, I will take the necessary steps with the authorities. It’s unacceptable to leave customers in such a difficult situation wit...

I initially made a one-time 1-month purchase on the BetterMe platform. I did not agree to or authorize any form of recurring subscription. Yet now, without my consent, another payment has been withdrawn from my account. This is a clear violation of user trust and privacy. No one has the right to ch...

Despite canceling my BetterMe subscription, ₺350 was withdrawn from my account today—completely without my permission. I tried logging into the app to check the subscription status, but I can’t even access my account. It won’t let me log in, and when I request a password reset email, nothing arrives...

BetterMe has withdrawn money from my card without my knowledge, consent, or approval. I don’t even understand what the charge was for. I never knowingly signed up for a subscription, and I certainly didn’t agree to any recurring payments. To make matters worse, there’s no way to contact support dir...

I initially signed up for a one-month trial with BetterMe, thinking it was a simple, short-term commitment. But to my shock, I recently discovered that they’ve been deducting money from my account every month without my knowledge or consent. And this month, it got even worse—they charged me three ti...

I signed up for the BetterMe Yoga app using a trial package, fully aware that I was paying for a limited-time offer. I paid for that trial willingly. But shortly after, I was shocked to find an additional charge of ₺350 withdrawn from my card—without my approval, consent, or any notification. I nev...