Betterme App Kept Charging After I Canceled

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Mısra
November 04, 2025 2:00 pm
26

About four or five months ago, I accidentally signed up for the Dubai Plates app, but I never used my membership. I tried to cancel it through the app, but I wasn’t successful. Even after attempting to cancel, the app continued to withdraw money from my card every month.

A total of $25 was charged three times (each $8) to my Ziraat Bank credit card. These charges are clearly visible on my card statement. Since I never used the service and the charges continued despite my cancellation attempts, I’ve been unfairly charged.

I request that my Dubai Plates membership be fully canceled and that all amounts withdrawn from my account so far be refunded in full.

November 10, 2025 11:44 am (5 days after complaint)

Hello! Your request has been properly reviewed and addressed. Please check your email inbox. If you have any other questions or requests, we are ready to assist you. Best regards, The BetterMe Team

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