Since July 23, 2025, I’ve noticed that a total of $61 has been withdrawn from my credit card under the name “ae BetterMe” without my authorization. The BetterMe app isn’t even installed on my phone, and I never started any kind of membership. I also have no idea what subscription or plan these payments are for, as my card statement doesn’t include any customer number or reference code. The charges appear to have been made periodically.
I emailed BetterMe to resolve this issue, but I haven’t received any response. I request that any associated membership be immediately canceled and that the full amount of $61 withdrawn from my account be refunded to me.
I’m filing a complaint regarding an unauthorized billing issue I experienced with the BetterMe app. I canceled my subscription through the App Store o...
BetterMe has withdrawn money from my card without my knowledge, consent, or approval. I don’t even understand what the charge was for. I never knowingly signed up for a subscription, and I certainly didn’t agree to any recurring payments. To make matters worse, there’s no way to contact support dir...
Even though I have never used the BetterMe Fasting app and never started any subscription, I recently noticed that about $3 was charged to my credit c...
In April, I signed up for a 1-month subscription on the BetterMe app to try it out. I didn’t like the app at all, so I deleted it immediately after the first month—assuming the subscription would end. I never approved any recurring payments. However, I just realized that BetterMe has been charging ...
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