BetterMe Unauthorized Monthly Charges After Trial
I signed up for a short trial period with BetterMe for just a few weeks, costing barely €2. Today, I discovered that they have been charging me around €16 per month for several months, even though I no longer have the app installed. I never agreed to any monthly subscription, and if such information existed, it was clearly hidden with the intent to mislead me. I feel completely deceived and want a full refund.
Hello! Thank you for your feedback. Please be informed that an automatic subscription is a default option. All our plans are based on subscriptions. This information is highlighted both before the first payment and also after the payment in your purchase confirmation letter. As we can see, our BetterMe team successfully solved your issue. Please check your inbox. Kind regards, team BetterMe
