On October 13, 2025, I saw an Instagram ad for the BetterMe Pilates app and accidentally started a subscription. However, even though my account balance was insufficient, the app attempted to charge ₺350 to my credit card. The payment hasn’t gone through yet, but I’m worried it might be charged later.
This is the first time I’ve experienced such an issue, and I haven’t contacted customer support yet. I’ve seen many similar complaints online, which made me hesitant to reach out directly.
I’m requesting the immediate cancellation of my subscription and confirmation that no charges will be made to my account.
On July 2, 2025, I purchased a one-month Pilates program through the BetterMe app on my iPhone for ₺179. I only used the program once and never opened the app again. However, when I reviewed my credit card statements, I noticed two unexpected deductions: ₺350 on August 15 and another ₺350 on Septemb...
I subscribed to the BetterMe FZCO Pilates Dubai app through the App Store, then canceled my membership. Despite that, ₺350 has continued to be charged to my İş Bankası credit card every month, typically on the 21st, for about one year. I receive no emails, invoices, or warnings, and the App Store Su...
I downloaded the BetterMe app and thought I purchased a one-time 28-day wall exercise program, but I never used it. When I checked my bank statement, I realized that BetterMe has been deducting money from my account for months without my knowledge. The most recent charge was ₺350 on March 10, 2025. ...
I want to file a complaint regarding a serious billing issue with the BetterMe: Health Coaching app. Although I canceled my membership around April 15, I discovered that charges have still been taken from my İş Bankası Maximum credit card. Specifically, in July, August, and September, I was billed a...
I downloaded the BetterMe app and started a free trial. Before the trial period ended, I canceled my subscription and never used the app again. However, when I checked my credit card statement, I noticed that since September, I have been charged 350₺ per month without my consent. I tried to find a ...
Comments