I have been using the BetterMe app on my iOS device, and even though I never purchased a paid subscription, the app has charged my account six times between May and October 2025. The withdrawals occurred on April 27, May 29, June 22, July 20, August 17, September 16, and October 12, 2025. The first two charges were ₺350 each, followed by ₺378 for three months and ₺376 for one month — totaling approximately ₺2,210 in unauthorized payments.
No active subscription appears under my App Store Subscriptions, and I’ve only ever logged in with my own Apple ID. I have not used any other devices or accounts. I only accepted a 28-day trial, which included a ₺179 charge that I approved. However, I did not authorize any subsequent monthly plans or payments. After that trial, I stopped using the app (though I didn’t delete it). All these payments were made through my ING Bank debit card, and I have payment receipts to prove them.
Since I never initiated or approved a paid membership, and no subscription is visible in my account, I reject these unauthorized charges. I am requesting a full refund of all amounts withdrawn without my consent.
Between May 2025 and November 2025, a total of ₺2,450 was withdrawn from my credit card through the BetterMe app without my permission, at a rate of ₺350 each month. After collecting my credit card information under the claim of a free 7-day trial, the app charged me regularly for seven months witho...
On July 10, 2025, I purchased a three-month subscription to the BetterMe app on my iPhone for ₺350. I voluntarily started this subscription and only intended to pay for the three-month period. However, without any prior notice or warning, I noticed a ₺700 automatic renewal charge on October 2, 2025,...
Between May 2025 and November 2025, a total of 2,450 TL was withdrawn from my İşbank credit card by the BetterMe app without my permission every month. The app requested my card details under the claim of a “7-day free trial,” but after that, no notification, email, or confirmation was ever sent. De...
For the past year and a half, I’ve been getting charged ₺115.64 every month by BetterMe, even though I never intended to maintain an active subscription. I downloaded the app once, gave it a quick try, and deleted it shortly after. I haven’t used it since. Still, my credit card continues to be bille...
I downloaded the BetterMe app on November 2, 2025, and deleted it the very same day because I found it completely unhelpful. I never signed up for any subscription, online coaching, or additional paid services. Yet on July 29, 2025, at 08:39, I received a bank notification showing a subscription cha...
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