BetterMe FZCO Pilates Unauthorized Payment Complaint

Since November 3, 2024, my credit card has been charged ₺350 every month by BetterMe FZCO Pilates Dubai, even though I never purchased any product, used any service, or started any subscription. These unauthorized transactions have continued for 12 months, totaling a significant amount. On my bank s...

I downloaded the BetterMe app on November 2, 2025, and deleted it the very same day because I found it completely unhelpful. I never signed up for any subscription, online coaching, or additional paid services. Yet on July 29, 2025, at 08:39, I received a bank notification showing a subscription cha...

About a year ago, I downloaded the BetterMe app and subscribed to a one-time exercise program for ₺25. I never used the app again, never accessed any services afterward, and didn’t communicate with any coach or support team. Despite this, BetterMe has been charging my card every month, mostly for ₺4...

I downloaded the BetterMe app and purchased a 28-day exercise program on 04/08/2024 but never actually used the app and eventually deleted it. However, when I recently checked my bank statements, I was shocked to find that payments have been taken from my account for months via Iyzico—₺350 on April ...

Between May 2025 and November 2025, a total of ₺2,450 was withdrawn from my credit card through the BetterMe app without my permission, at a rate of ₺350 each month. After collecting my credit card information under the claim of a free 7-day trial, the app charged me regularly for seven months witho...