How can I expedite Airbnb refund process?

Through Airbnb, I booked a room with a jacuzzi on the terrace for November 11, 2025, specifically at my daughter’s request (confirmation code: HMYT3XARJR). I had clearly informed the host, Mr. E***, that the jacuzzi was the main reason for the rental. However, from the moment we checked in, the prob...

On November 4, 2025, I made an Airbnb reservation for a property in the Çankaya district for November 10–22, 2025 (confirmation code: HMXA5PNQFM). I booked the listing thinking it was for the entire home, but I later realized that it was actually only a single room. Because of this misunderstanding,...

I made an Airbnb reservation (confirmation code: HMH9RQF9BX) for a property in Kotor, Montenegro, from November 9–13, 2025, and completed the payment via credit card. However, due to government visa policies, I was not allowed entry into Montenegro, making it impossible for me to complete the stay. ...

On September 27–28, 2025, I stayed in Budva, Montenegro through Airbnb with reservation code HM45Z89CTR. The listing stated that there were no parking issues, but upon arrival, I faced serious problems with parking, which caused damage to my car’s bumper. When I reported this to the host, they told ...

Between September 14–16, 2025, I rented a property in Kyrenia through Airbnb with reservation number HM5AEHN9QF. The listing features misleading information: under property details, it stated “private bathroom outside the room”, but in the description, it was mentioned that the bathroom was actually...

On August 31, 2025, after my Airbnb stay in Istanbul, I was unfairly charged ₺18,000 for alleged damage to a hair dryer. The host claimed that a crack on the device was caused during my stay, but I never even used the hair dryer once, as I already own the exact same model with all the same functions...

On August 20, 2025, we stayed one night at a property in Toulouse, France. After leaving, we received an invoice from Toulouse Rose Conciergerie claiming that we had smoked inside the property and demanding an additional cleaning fee of over €300. This accusation is completely false, as none of us a...

On 17 August, I canceled my Airbnb reservation with the code HMH3X8HQ8B. According to Airbnb’s policy, my refund of ₺4,677.65 should have been processed within 15 business days. However, despite this time passing, the money has still not been credited to my account. When I contacted Airbnb customer...

I booked room 202 at Ada Kumsal Apart in Amasra, Bartın through Airbnb for the dates 8–12 September 2024, paying a total of ₺24,000 by credit card. The cancellation policy clearly stated: Full refund if canceled before 3 September Refund of all nights except the first if canceled before 8 Septembe...

I booked an apartment in Mersin/Erdemli through Airbnb under reservation number HMTPQ5TQQR, paying a total of ₺8,068.94. Everything seemed fine at first, but just six days after my free cancellation period had expired, the host suddenly demanded an additional ₺3,500 payment. I considered this an unf...

On August 28–30, 2024, I booked accommodation at Meymune Valide Konağı in Safranbolu through Airbnb, using reservation code HMYJDMDKHQ. I paid a total of ₺6,080 by credit card. The booking was confirmed, and the dates were shown as available on the Airbnb app. However, shortly after, the host contac...

I booked a vacation rental on Airbnb for August 18–25, with the refundable cancellation deadline set for August 11. Unfortunately, many of the property’s serious defects could only be discovered once we arrived on August 18 in the evening. The moment we entered, the electricity kept cutting out repe...

I had an Airbnb reservation in Izmir from August 11–16, 2025, which I had to cancel. During the cancellation process, I mistakenly selected “Booking Credit” as the refund method instead of a direct bank transfer. Afterward, I immediately contacted both the host and Airbnb customer service. The host ...

From August 20–23, 2025, I booked a house in İzmir Dikili Çandarlı through Airbnb (reservation code: HMF4JD8TZR) and paid ₺12,796 with my credit card. After completing the payment, the host completely cut off communication. They refused to share the location of the property and stopped answering my ...

From August 2 to August 7, 2025, I stayed at “Villa Villasbahar with Private Pool” in Ölüdeniz, Fethiye, booked via Airbnb (Reservation No: HM42FWPKCQ). During my stay, I tripped over an unsecured cover left carelessly on the poolside floor, right in front of the sliding glass door from the kitchen ...

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I booked a villa in Köyceğiz through Airbnb, listed by Sunset Bungalov, under the name Hakan K***** (Reservation No: HM9D9RC3AC), paying ₺15.202 for what was advertised as a 6-bedroom, 6-bed property. I made the booking two months in advance. Just one week before our planned stay, I rechecked the li...

On August 6, my reservation in Urla, İzmir was canceled, and Airbnb’s system showed that my refund of ₺5,793.52 had been sent to my credit card. However, even after three days, there is still no sign of this refund on my bank statement. This is unusual for me, as I have never experienced such a dela...

On July 23, 2025, I canceled my Airbnb reservation in Bakırköy, Istanbul (code: HMSXE58DXM). The booking was fully paid in advance with my Garanti Bank card for a total of ₺5,964. Since my cancellation met Airbnb’s standard refund policy, I was assured there would be no issues and that the payment w...

On August 4, I booked an apartment in Tetuan, Morocco through the Airbnb app under confirmation code HMZ8PQ***. When I arrived at the listed address, I discovered that no such apartment existed. I immediately tried contacting the host multiple times, but received no response at all. Stranded withou...

I recently rented a property on Airbnb, but within 5 minutes I realized it wasn’t right for me and immediately canceled the booking. I expected a full refund of ₺2,040 since the cancellation was almost instant, but no refund was issued. This felt completely unreasonable, especially given how quickly...

I booked an Airbnb property for my honeymoon, but due to unexpected circumstances, I had to cancel. That’s when the real problem began—getting my refund. I contacted Airbnb customer service, but they refused to process the refund. When I reached out to the host, they told me it had nothing to do wit...

I booked a property on Airbnb and made two separate payments of ₺23,000, totaling ₺46,000. However, I canceled the reservation immediately after booking, expecting that the payment would be reversed instantly or within a very short time. To my shock, Airbnb notified me that it would take up to 15 b...

On July 22, while browsing listings on the Airbnb app, I was suddenly charged ₺16,000 from my registered bank card for a 3-night stay—even though I intended to pay with my credit card, not my debit card. Realizing the mistake immediately, I canceled the reservation within minutes and rebooked using ...

We were forced to leave an Airbnb rental in the middle of the night due to a serious electrical issue that made the house unsafe—especially with our 1.5-year-old baby. On July 26 at around 10:30 PM, we had to pack up and start driving toward İzmir under stressful conditions, long before our reservat...

I was looking for a place to stay for one night in Pljevlja, Montenegro, on my way back from Budva to Sarajevo. I rented a house that said it was 3 km from the center. It turned out to be 4 km from Palez, not Plevlja. It was 40 km from my route, which is even further. I had a flight in a day. I didn...