Since the day I bought the product, I’ve only been able to use it about 3–5 times in total. When I finally found the service information, I ran into multiple problems. As if putting defective products on the market wasn’t enough, the company also tries to place every possible cost and burden on the ...
After using my Tineco iFloor 3 vacuum for about two years without any issues, I discovered that as soon as the warranty expired, a part used in the motor had rusted and deteriorated, causing the device to fail. I believe this component was intentionally made from a material prone to rusting and corr...
I purchased my Tineco Floor One 3 vacuum cleaner in April 2024, and even though it is still under warranty and I have used it with great care, I am experiencing the same malfunction for the second time. The device releases water but does not suction it back. I had the exact same issue about three mo...
My Tineco wet–dry vacuum broke down. On Friday, August 29, I shipped the vacuum to Uniq Technical Service. They have not repaired it for 2.5 months. They said a part needed to be replaced. We sent the required payment, and then they claimed the part had not arrived. On November 5, I finally requeste...
I purchased the Tineco Floor One S3 device three months ago, and shortly after, it began malfunctioning by repeatedly showing errors and shutting down on its own. This issue occurs regularly every time I use the device, and no warning codes or messages appear on the screen. I have not interfered wit...
In February 2024, I bought the Tineco S3 from a real MediaMarkt store since I thought it would be a good product. Sadly, the item stopped working totally after only one year of light use. When I called Uniq Teknik Servis, I was shocked to find out that the serial number wasn't even in their system. ...
My Tineco Floor One S3 vacuum started showing a service error, even though I’ve only used it around 30 times in three years. It was mostly kept in my summer house, so it has barely seen any wear. I sent it to Tineco service last week, knowing that the warranty had expired, and requested a paid repa...
I purchased a Tineco Hero 11 Pro vacuum from Vatan Bilgisayar with a 2-year warranty and recommended it to everyone. However, after 20 months, while still under warranty, the connection between the tube and the main body started coming apart while in use. I contacted Tineco support, and they told m...
I purchased a Tineco One S3, and after just six months, it stopped working. I sent it to service, but they demanded a repair fee nearly half the price of the device. I refused to pay and took the case to the Consumer Arbitration Court. The court ruled in my favor and ordered a full replacement with ...
I purchased a Tineco A10, and after 1.5 years, the device malfunctioned. I sent it in for warranty repair, but instead of fixing it, they declared it irreparable and issued a refund. However, I did not request a refund—I want a replacement! Since December 25, 2024, I have been trying to get a clear...
I sent my Tineco vacuum to service after noticing battery performance issues within just three uses. When I went to pick it up, I was shocked—the product was returned to me in terrible condition, with a ripped box and scratches all over it, as if it had been used for months. When I told the staff I...
My Tineco Floor One S3 vacuum developed a motor failure right after the 2-year warranty expired. It worked fine before, but one morning, I turned it on, and it immediately displayed a service warning. What’s worse, my two siblings also bought the same model, and all three vacuums failed with the ex...
I purchased a Tineco cordless handheld vacuum after hearing great reviews, but it turned out to be a huge disappointment. The vacuum only works when it’s constantly plugged in, making it completely useless as a cordless device. I requested a return, but instead of helping me, they refused to even r...
I’ve been struggling with my Tineco vacuum for months now. It turns on for five seconds, then stops and gives a warning. I have cleaned and dried every part multiple times, yet the issue persists. No matter what I try, the vacuum simply refuses to work properly. To make matters worse, I haven’t bee...
Hello, I am experiencing an issue with my Tineco device, which is still under warranty. The bottom part of the clean water tank started leaking, and eventually, the seal fell off completely. Since my product is still within the warranty period, I requested an inspection and replacement, but customer...
I purchased the Tineco Floor One S3 cordless vacuum hoping for a premium cleaning experience, but instead, I’ve been dealing with the same issue three times within a year. Each time, I sent the product in for repair, it was “fixed” and returned—only for the same malfunction to occur again shortly af...
I purchased the Tineco Floor One S3 Breeze cordless wet-dry vacuum on December 3, 2024, and on its very first use, it displayed the warning "roller brush not spinning." I immediately sent the product to BDH service via cargo, expecting a quick and proper solution, especially since the product was br...
In November 2022, I purchased the Tineco Floor One S3, expecting durability and long-term quality. Over the course of two years, we used it no more than 20 times, always following the maintenance instructions and storing it carefully. One day, I turned it on, and it released water and shut down afte...
I sent in my Tineco Floor One S5 Combo Plus to get the charging unit lid repaired, as it had a crack and break. I wasn’t even expecting it to be covered under warranty—fair enough. But to my surprise, they quoted me the price of the entire unit, saying the part can’t be sold separately. Worse yet, t...
I purchased the Tineco iFLOOR3 with high expectations, but it has been a huge letdown. The device only runs for 5 seconds, then gives an error and shuts off completely. I’ve cleaned every part, made sure everything is dry, and followed every single troubleshooting step I could find—nothing works. It...