Brand Overview: CamScanner
CamScanner is a mobile document scanning and PDF app developed by INTSIG Information Co., Ltd. The app was launched in 2010 and is used for scanning, editing, converting, and managing documents.
Contact Info
Customer support email: [email protected]
Phone number: No official customer support phone number is publicly available.
Industry and Operations
CamScanner operates in the productivity, document management, and mobile scanning app industry. It uses a freemium business model, offering basic scanning features for free and premium features through paid subscriptions.
- Document scanning with mobile camera
- PDF creation and sharing
- OCR text recognition
- PDF to Word, Excel, and image conversion
- Cloud storage, syncing, and file management
- Electronic signatures, annotations, and editing tools
User Sentiment
User sentiment around CamScanner is mixed, with many complaints focusing on billing, subscriptions, and account support.
- Unexpected subscription charges or auto-renewals
- Difficulty canceling premium subscriptions
- Refund requests after accidental purchases
- Confusion over app store billing and subscription management
- Problems accessing premium features after payment
- Customer support response delays
- Concerns about ads, watermarks, or feature limits in the free version
- Privacy and security concerns related to past app controversies
Share Your Experience
If you’ve experienced issues with CamScanner, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.