CamScanner

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20 Complaints
CamScanner
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CamScanner Charged Me Before My Free Trial Period Was Over

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Olkan
May 08, 10:46 am
10

CamScanner Unauthorized Charge £58.99 Not Refunded to Bank

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benoy
May 02, 5:20 pm
36

CamScanner Free Trial Charged €54.99 Without Warning

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Nessa
April 19, 11:29 pm
8
CamScanner Free Trial Charged €54.99 Without Warning

CamScanner Subscription Charges $54 Without Consent on Google Play

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Helen
March 15, 10:52 pm
26
camscanner-subscription-charges-54-without-consent-on-google-play-1.jpg

CamScanner App Subscription Charge Dispute After Refund Not Credited

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sandushi
March 09, 5:32 pm
46

CamScanner Charged Me $13 During a Free Trial and the Subscription Doesn’t Appear

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Zeynep
January 16, 8:56 pm
50

CamScanner Charged Me $41 After a Free Trial Without Any Warning

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Ozan
December 29, 2025 2:54 pm
42

CamScanner Free Trial Turned Into Paid Subscription Without Warning

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İrem
December 23, 2025 6:01 pm
19

CamScanner Refund Request After Trial Billing

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Hatice
December 23, 2025 9:26 am
19

CamScanner iOS App Charged Without Consent Or Notification

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Zehra
August 19, 2025 5:17 pm
65

CamScanner Charged 599 TL After Canceling Free Trial On Google Play

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Nilay
August 17, 2025 2:14 pm
57

CamScanner Wrongfully Charged After Free Trial Cancellation On App Store

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Fatma
July 11, 2025 9:17 am
53
CamScanner Wrongfully Charged After Free Trial Cancellation On App Store

CamScanner Charged Despite Free Trial Cancellation

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Erkan
June 23, 2025 3:45 pm
29

CamScanner Charged Me After I Canceled Free Trial

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Zeynep
April 12, 2025 10:42 pm
60

CamScanner Charged Me ₺299 for a Free Trial I Never Approved

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Buse
April 12, 2025 1:14 am
40

CamScanner Took ₺339.99 Without Consent After Free Trial

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Dicle
January 10, 2025 7:41 pm
45
CamScanner Took ₺339.99 Without Consent After Free Trial

CamScanner Charged Me on Day 1 of Free Trial

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Tuğçe
December 18, 2024 4:09 pm
56

CamScanner Charged Without My Consent After 1 Day Use

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Adnan
November 05, 2024 11:37 pm
38

CamScanner Charged Me for Premium Without Use During Free Trial

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Didem
August 05, 2024 7:18 pm
67
CamScanner Charged Me for Premium Without Use During Free Trial

Brand Overview: CamScanner

CamScanner is a mobile document scanning and PDF app developed by INTSIG Information Co., Ltd. The app was launched in 2010 and is used for scanning, editing, converting, and managing documents.

Contact Info

Customer support email: [email protected]

Phone number: No official customer support phone number is publicly available.

Industry and Operations

CamScanner operates in the productivity, document management, and mobile scanning app industry. It uses a freemium business model, offering basic scanning features for free and premium features through paid subscriptions.

  • Document scanning with mobile camera
  • PDF creation and sharing
  • OCR text recognition
  • PDF to Word, Excel, and image conversion
  • Cloud storage, syncing, and file management
  • Electronic signatures, annotations, and editing tools

User Sentiment

User sentiment around CamScanner is mixed, with many complaints focusing on billing, subscriptions, and account support.

  • Unexpected subscription charges or auto-renewals
  • Difficulty canceling premium subscriptions
  • Refund requests after accidental purchases
  • Confusion over app store billing and subscription management
  • Problems accessing premium features after payment
  • Customer support response delays
  • Concerns about ads, watermarks, or feature limits in the free version
  • Privacy and security concerns related to past app controversies

Share Your Experience

If you’ve experienced issues with CamScanner, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.