I am using CamScanner on my iPhone and on 09-07-2026 an unauthorized subscription was charged to my mobile money account... linked to my Centenary number, with an amount of 198,983 Ugandan shillings. I did not knowingly approve or intend to purchase this subscription. When I opened the CamScanner app t
I am a CamScanner Premium one-year subscription user on an Android device in Indonesia. After my previous subscription e...xpired, I renewed and paid for the new one-year premium plan directly through the CamScanner app, not via Google Play. My CamScanner account has been activated as premium and works
I started a 3-day free trial subscription to the CamScanner mobile application via the App Store on 5 May 2026. Accordin...g to the information shown, the free trial was supposed to end at midnight on 8 May 2026 and the payment was to be taken after the trial period ended. Despite this, ₺339.99 was wit
I am writing regarding an unauthorized charge made by CamScanner via the Apple App Store and a refund that is shown as c...ompleted but has not reached my account. On 30 April 2026, an amount of £58.99 was taken from my UK bank/card through the Apple app for a CamScanner service that I did not order. A
I recently signed up for a three‑day free trial of CamScanner via the Apple App Store because I needed the service for a... one‑time use only. The trial period ended without any warning or reminder, and on 17 April 2026 an amount of €54.99 was taken from my account for a yearly subscription that I did
I discovered today that 54 dollars were taken from my account for a CamScanner subscription through Google Play, even th...ough I do not remember ever purchasing or knowingly approving this subscription. I only noticed it after seeing the charge linked to my Google Play account. I tried to cancel it my
I was unknowingly charged USD 49.99 for a CamScanner subscription through the Apple App Store on my iPhone on 26.02.2026.... I did not intend to purchase this subscription and noticed the charge only afterwards. On the same day, I took steps through Apple to request a refund, and in the system, it now
On January 15, 2026, I logged into the CamScanner app on my Android phone using my account z************@gmail.com** and... selected the free trial option. Despite choosing the free trial, an automatic charge of approximately $13 was taken from my account the same day. After the charge was made, I tri
On December 23, I started a 3-day free trial for the CamScanner app through the Google Play Store on my Android phone. E...ven though the app clearly stated that I would be notified when the trial period ended, I did not receive any in-app message or notification. Because of this, I did not realize tha
I started a 3-day free trial in the CamScanner app. Although it was stated that I would be notified at the end of the tr...ial period, I did not receive any notification or warning. Because of this, I did not realize the trial had ended, and on December 18, I later discovered that $8 was charged to my
On December 18, 2025, I subscribed to the CamScanner app through the Google Play Store on my Android device to use the 3...-day free trial. While I believed I would not be charged before the trial period ended, approximately $40 was charged to my Garanti Bank credit card as a subscription fee. Because
On August 18, 2025, while using the CamScanner app on my iPhone, I discovered that a ₺399 one-time charge had been withd...rawn from my account without my consent and without any prior notification. I never authorized this payment, nor was I provided with any invoice, confirmation, or billing notificat
I started the 3-day free trial of the CamScanner app and canceled my subscription immediately afterward. Despite this, t...oday I discovered that ₺599 was withdrawn from my account through Google Play. This is completely unfair and misleading. If a subscription is canceled before the trial ends, no ch
I downloaded the CamScanner app from the App Store and signed up for the 3-day free trial. Yesterday, at the end of the ...trial period, I canceled my membership. Despite canceling on time and never giving any additional approval, ₺339.99 was still withdrawn from my account without my consent. I did n
After signing up for the CamScanner free trial, I immediately submitted a cancellation request. However, my account was ...never canceled, and instead, ₺969.99 was unfairly withdrawn from my account. This charge was made completely outside of my control. I had no intention of continuing the subscripti
I’m seriously upset with CamScanner. I signed up for the 3-day free Premium trial, made sure to cancel it on time, and t...hought that was the end of it. But no—CamScanner still charged me ₺399, even though I followed all the rules. And as if that wasn’t enough, they charged me another ₺255 today witho
On April 12, 2025, I downloaded the CamScanner app to try it out. I saw a pop-up offering a free 7-day trial, and since ...it clearly said “free,” I accepted it, thinking there would be no charge. Nowhere did it mention that I’d be billed, and there was no clear warning that a payment would be made thr
I downloaded CamScanner to try out the free version and started the trial period, thinking I would cancel before any cha...rges. Unfortunately, I forgot to cancel it in time—but what’s really frustrating is that ₺339.99 was taken from my account without any approval or confirmation. I didn’t get any no
I’m extremely frustrated with CamScanner. I only used the app for one day, and they charged me ₺26—which was already une...xpected. But what really shocked me is that a month later, without any warning, message, or approval, they withdrew a massive ₺1489 from my account. I never subscribed, never got a
I downloaded the CamScanner app just to test it out, and I forgot to cancel before the trial ended. As soon as I realize...d this, I canceled the subscription, but the payment had already been processed. Now, I want to use my legal right of withdrawal, yet I still haven’t received my refund. I spoke w
I downloaded CamScanner to take advantage of the 3-day free trial the app clearly offers. I never used the app during th...e trial period, yet I was shocked to find out that money was taken from my card for a Premium subscription—without any notification, warning, or approval from my side. I’m a stude
CamScanner is a mobile document scanning and PDF app developed by INTSIG Information Co., Ltd. The app was launched in 2010 and is used for scanning, editing, converting, and managing documents.
Customer support email: [email protected]
Phone number: No official customer support phone number is publicly available.
CamScanner operates in the productivity, document management, and mobile scanning app industry. It uses a freemium business model, offering basic scanning features for free and premium features through paid subscriptions.
User sentiment around CamScanner is mixed, with many complaints focusing on billing, subscriptions, and account support.
If you’ve experienced issues with CamScanner, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
