My name is Torotko Irina, and I live in Minsk, Belarus. I am writing regarding unauthorized charges related to an online IQ test by MyIQ. I found the MyIQ test through an advertisement or link on Facebook or Instagram and completed the test there. On December 20, an amount of €29.99 was charged to ...
I recently noticed a charge of £29 taken from my Metro Bank card ending 0826 by My iQ .com uk on today’s date. I did not knowingly sign up for any subscription with your company and I have not given my consent for a recurring payment. The transaction appears to be for a subscription, but I was not c...
I made a one-time payment of $1 through Myiq for a single report lookup. During this process, there was no clear or explicit information stating that a subscription was being sold to me. As I later discovered, the subscription information was hidden somewhere in the user agreement in small, barely n...
I maintain a savings account with GTBank, and on 12th January 2026, my account was debited with the sum of N42,915.69 for an online transaction which I did not authorize or consent to. I did not initiate this payment at any time and did not permit anyone to use my account. When I contacted GTBank cu...
I am writing regarding an issue with a payment made to MYIQ.com/ EU in St. Julians, Malta. On 5 January 2026, I paid 0.50 EUR with my Polish credit card for a test, but on the same date, the amount was taken from my account twice. I never agreed to any subscription, and I only intended to make a one...
I am writing regarding an unwanted subscription with MyiQ that I was not aware I had. On 11 January 2026, I noticed a charge of €24.99 on my PayPal/credit card account for MyiQ, even though I never knowingly subscribed to a paid plan. On 4 January 2026, I only took a test for $1, and at no point was...
I am writing regarding unauthorized charges taken by the My IQ mobile app through their website. On January 7, 2026, I was charged $44.99 for a subscription that I did not want. I previously canceled this subscription twice, yet the payment is still being taken from my account, and I only noticed it...
I recently noticed that a payment of €29.99 was taken from my account on 11/01/2026 for a subscription to myiq.com. I do not wish to continue this subscription, and I want it cancelled. I had not previously tried to cancel the subscription or contacted your customer service before this payment was t...
On December 25, 2025, an amount of 44.99 $ was charged to my Visa card ending in 9658 by MTIQ.COM/CA. I never accepted or approved any registration or subscription to your program. I only intended to pay for the IQ test, for which you had already charged me 0.70 $ twice on December 18, 2025, and I d...
I had a subscription with MyIQ, which I cancelled on 13 August. My cancellation was confirmed, and I was clearly informed that the subscription had been successfully terminated, so I should not have been charged again. Despite this, on 5 January, I noticed a new charge of 29.99 euros on my bank card...
I completed an IQ test through Myiq about a month ago from Nova Scotia, Canada. At that time, I agreed to pay a nominal one-time fee only to receive my IQ results, and I did not knowingly subscribe to any ongoing service or membership. Despite this, I have been charged 27 USD repeatedly on my Master...
I am writing this complaint from Poland. I subscribed to the myiq.com service after seeing an online advertisement that offered the first week at a discounted price of 0.99 USD. At the time of subscribing, I was not consciously aware that I was entering into an ongoing weekly subscription or that I ...
I am writing from Germany regarding an unauthorized subscription charge by MYIQ.com/EU. On or around 05.01.2026, an amount of 29.99 € was debited from my Extra Mastercard, although I never concluded or approved any subscription with MYIQ.com/EU. I cannot log in on the specified websites and the alle...
I am writing regarding two unauthorized charges made to my PayPal account by MyIQ.com for the “My IQ Test” service, even though I did not subscribe to any plan. On 10 December 2025, I was charged $19.99, and again on 7 January 2026, another $19.99 was taken without my consent while I was using the s...
Today, 3 January 2026, I discovered that MY IQ.com has charged me 309 Norwegian kroner via PayPal for a subscription that I have never established or authorized. I have not knowingly created any subscription or given consent for recurring payments to this company. I have tried to contact MY IQ.com b...
On January 5, 2026, at 2:32 a.m., an unauthorized charge of $39 was made to my Garanti BBVA card ending in 5607, linked to my bank account, with the description “29.99-USD-myıq.COM/US.” This transaction was completed without my knowledge or consent. Prior to the charge, I did not receive any email, ...
Between December 28, 2025, and January 2, 2026, I noticed on my bank statement that the website myıq.com made multiple unauthorized charges to my Kuveyt Türk card ending in 6923, without my knowledge or consent. The first charge was approximately $1, and afterward—without any approval from me—the ch...
On January 2, 2026, when I checked my debit card transactions, I noticed that MyIQ had charged $38 under the name of a “membership”, without my knowledge or explicit consent. Prior to this transaction, I did not receive any email, SMS, or notification of any kind. Although I only used MyIQ for an I...
I have noticed two unexpected subscription charges on my Visa card from “MyIQ.com/AU” in Sydney, each for $29.99, dated 22/11/25 and 22/12/25. I do not know what specific product or service these charges relate to, and I have never knowingly purchased or subscribed to any service from this company. ...
Between December 1, 2025, and December 29, 2025, I noticed on my bank statement that the website myıq.com made repeated charges to my Akbank account without my knowledge or consent. The first charge was approximately $1, and afterward—without any approval from me—the charges continued as if they had...
On 26.12.2025, a charge of 29,99 EUR was taken from my Visa card issued by mBank in connection with access to the MyIq website. I did not give my consent to this payment, I was not informed about any fees, and I have no clear information about what kind of membership or subscription might have been ...
I have been using a MyIQ subscription in Germany, and since 30.11.2025, I have been confronted with several serious problems related to the billing of my account. There have been multiple duplicate debits, as well as debits made in advance for the subscription period. In addition, a cancellation I i...
I am writing regarding the myIQ mobile app, which I downloaded from the Apple App Store in Australia, and the unauthorized subscription payments that have been taken from my account without my consent. Over the past two months, about $100 has been debited from my bank account as subscription payment...
I recently signed up for a free trial on My.IQ.com about a week ago, believing it was genuinely free and that I would not be charged without clear warning. Today I discovered a pending subscription charge of £29.99, which I consider fraudulent because I was not aware that a paid subscription would b...