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MyIQ

MyIQ Logo
MyIQ

Complaints

293 complaints
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Unwanted Charge By MyIQ

On October 8, 2026, I was charged $44.99 by MyIQ via my debit card without my consent. I had only agreed to an initial p...

Cancel Subscription On This MyIQ Test Website. I Did NOT Consent

11

I am writing regarding an unwanted subscription and repeated payment attempts by Myiq. I do not remember knowingly subsc...

MyIQ Unauthorized Charge After IQ Test Purchase

I paid 49 TL for the results report of an IQ test I completed on the MyIQ website. During the payment process, I realize...

MyIQ.com Unauthorized Credit Card Transaction Complaint

When reviewing my Ziraat Bank credit card statement, I noticed a charge of 1,439.07 TL made to myIQ.com on July 30, 2026...

My IQ IQ Test Hides $47.99 Results Fee Until the End

On August 5, 2026, I took an IQ test on the My IQ website. Although the number of questions and the testing process were...

IQScore.Me Made Unauthorized Charges After $1 Trial

4

I used the MyIQ application connected to IQScore.Me as a one-time trial and paid $1 for it. After this transaction, I no...

Resolved
1

"Thanks for resolving!"

Isabelle removed this complaint from publication

MyIQ Charged My Card $29 Every Month Without Authorization

MyIQ has been charging $29 every month to my Ziraat Bank credit card without my knowledge or authorization. These charge...

Unauthorized Transaction Of MyIQ - I'm Requesting A Full Refund

68

On July 13, 2026 at around 2:00 a.m., I noticed a charge of $31.97 from “Myiq.comny” on my account, which I did not auth...

MyIQ.com Started a Subscription After a $1 Payment

On February 1, 2026, I made a $1 payment on the MyIQ.com website solely to take a simple test. This is the only transact...

MyIQ Unauthorised Subscription

62

Today I noticed a charge on my debit card from myiq.com for 122.42 RM as a subscription fee, even though I never subscri...

MYIQ.COM Subscription Charged €30 Without Clear Notice, Need Refund

47

I registered on the MYIQ.COM/US site on 05.07.2026 to complete a test/quiz and later realized that I had been signed up ...

Swedbank Unauthorized MyIQ Withdrawals — What Is This Charge?

19

I have a savings account with Swedbank in Sweden and have discovered repeated withdrawals where the only description is ...

MYIQ COM Subscription Started Without My Approval

57

I am submitting this complaint regarding an amount of 29.9 EUR (158.87 lei) charged by MYIQ COM/US on 18.06.2026, withdr...

Dispute Unauthorized MyIQ.com Subscription Charges and Demand a Refund

On December 8, 2025, I took an IQ test on the MyIQ.com website solely for entertainment purposes. During this process, I...

MyIQScore Subscription Charged Me Without Clear Consent or Cancellation

51

I recently discovered a charge of 24.99 USD on my Capital One Discover card related to MyIQScore/possibly ziqtest. The f...

MyIQ Continued Charging My Card After Subscription Cancellation

9

I am writing regarding an unwanted subscription on myiq.com that I never knowingly signed up for, which I cancelled, yet...

MyIQ Recurring Card Charges Without Subscription Consent

9

I am filing a complaint about repeated withdrawals from my bank card by MLT ST JULIANS MYIQ COM EU without my explicit c...

Canceling My MyIQ Subscription

10

I have been using the MyIQ mobile app with the email address patti.***[email protected] and have been trying to cancel my sub...

My IQ Test Charged Me Repeatedly After a $1 Trial Without Consent

21

I recently took an online IQ test that was advertised as costing $1.00, which I believe was associated with Mensa or a r...

Unauthorized MyIQ Charge on Venmo Account Without Consent

9

I am writing regarding an unauthorized charge of $29.99 that appeared on my regular personal Venmo account on June 8, 20...

MYIQ Charged My Card Without Consent After €1 IQ Test Fee

11

On an online page called MYIQ.com I completed an IQ test and, in order to print the result, the site asked for a payment...

Request MyIQ Refund

15

I have been experiencing a serious issue with unauthorized payments related to the MyIQ IQ Test. Since 11 November 2025,...

Brand Overview: myIQ

myIQ is an online intelligence-testing platform that offers digital IQ tests and personalized results. Users can complete an online assessment and access a report about their performance. The service operates through myIQ.com and offers paid access to its testing and related features.

Contact Info

Official Website: myiq.com

Customer Support Email: [email protected]

Customer Support Phone Number: No officially verified customer support phone number could be confirmed.

Customer Support Availability: The company states that its support team is available 24 hours a day, seven days a week, through email and its online Help Center.

Industry and Operations

myIQ operates in the online testing and digital subscription industry. Its main service is an internet-based IQ assessment that provides users with test results and personalized reports. Access to certain features may require payment or a subscription.

  • Online IQ tests: Digital assessments designed to evaluate reasoning, pattern recognition, and other cognitive skills.
  • Personalized reports: Results and summaries based on users' test responses.
  • Paid access: Payment options for viewing test results and accessing additional features.
  • Subscription services: Recurring paid plans that may follow an introductory offer or trial, depending on the terms presented during purchase.
  • Account and subscription management: Online tools for managing subscriptions, requesting assistance, and cancelling recurring payments.
  • Customer assistance: A Help Center and email support for billing, account access, cancellations, and refund inquiries.

User Sentiment

Customer complaints about myIQ frequently focus on unexpected recurring charges, unclear subscription terms, cancellation difficulties, and refund requests. Consumer reviews and complaint reports indicate that some users believed they were paying only a small one-time fee to access their IQ results but later discovered recurring subscription charges. These concerns are based on reported customer experiences and do not establish that every transaction follows the same pattern.

  • Unexpected subscription charges: Users report being charged recurring fees after paying an advertised introductory price for an IQ test or results report.
  • Unclear pricing and trial terms: Some customers say the recurring subscription price, trial duration, or renewal conditions were not sufficiently clear when they made their initial payment.
  • Difficulty cancelling subscriptions: Customers report problems locating cancellation options, completing the cancellation process, or obtaining confirmation that their subscription has ended.
  • Refund requests and disputes: Some users complain that refund requests for unexpected or disputed charges were rejected, partially approved, or took longer than expected to resolve.
  • Continued billing concerns: Customers report additional charges after attempting to cancel or uncertainty about whether cancellation has taken effect.
  • Customer support delays: Some users describe delayed responses, automated replies, and difficulties obtaining a clear resolution to billing complaints.
  • Test results and report quality: Some customers question the accuracy, detail, or usefulness of the IQ results and personalized reports they receive.
  • Difficulty understanding payment authorization: Users report confusion about whether their initial payment also activated a recurring subscription.
  • Account and access issues: Some customers experience difficulties accessing purchased reports, managing their accounts, or finding information about their subscription status.

Share Your Experience

If you have experienced problems with myIQ, including unexpected subscription charges, cancellation difficulties, disputed payments, or unresolved refund requests, share your experience or file a complaint on Xolvie to make your voice heard and help other consumers make informed decisions.