On March 20, I made a reservation through Airbnb for a property located in Saranda, Albania, with reservation number HMJ8PE3K3X, and I paid a deposit of $202. After completing the payment, the next day the host informed us that the property was actually unavailable for those dates and that they had ...
I made a reservation for Baku for the dates June 11–18, 2026, and later canceled it, requesting a refund. On March 1, I was informed that the refund had been processed, and I was provided with a reference (ARN) number. However, after contacting my bank, I was clearly told that the provided referenc...
I rented a property on Chios Island through Airbnb for the dates August 6–9. Although I approved a total charge of $1,559 during the reservation process, I noticed that $1,663 was charged to my QNB Finansbank credit card on March 8. There is a significant difference between the amount I approved and...
In February 2025, I made a one-time, one-night reservation through Airbnb using my boyfriend’s account, and the payment for that stay was already charged to my card at that time. However, exactly one year later, today, I noticed unexpected charges on my card, even though I did not make any new trans...
I am currently unable to access my Airbnb account, which I voluntarily deactivated around January 14, 2026. I had previously used this account to make reservations and payments, and at that time, I was able to log in directly using my phone number. Now, when I try to log in using the same phone num...
I made a reservation through Airbnb for February 14 at Marblanco Hotel, specifically booking a room with a kitchen, and I completed the payment in advance. However, around 6:30 PM on the same day, my reservation was suddenly canceled through an Airbnb message without any explanation. When I objected...
On the night of February 11, I attempted to rent a home through the Airbnb website. During the payment stage, $109 was charged to my credit card, but the system still showed the message “payment not received,” and my reservation was not completed. The Airbnb reservation/reference code for the transa...
On January 16, 2026, an unauthorized transaction of $161 was charged to my credit card with the description “AIRBNB*HMFJN9YEC4 lond.” I did not approve this payment in any way, and no reservation was made in my name related to this charge. On the same day I noticed the transaction, January 16, 2026...
I had rented a villa called “Feels” in Bali through Airbnb for the dates February 8–22. On the evening of February 7, I accidentally canceled the reservation through the app. As soon as I realized the mistake, within about two minutes, I contacted both the host and Airbnb support, explaining that th...
I rented an apartment through Airbnb in Skopje, North Macedonia for the dates February 3–10 and paid the full amount of $149 for the reservation. However, when I arrived at the property on February 3 around 7:00 PM, the host refused to let me into the apartment, leaving me without accommodation. I ...
I made a reservation through Airbnb for a family stay in Tbilisi from January 23 to January 27 and paid approximately $814 in advance. However, I had to cancel the trip because my father was suddenly hospitalized due to a medical emergency. I informed the Airbnb host about the situation, but the ho...
On December 28, 2024 at 11:43 PM, I booked a home in Nicosia city center, Cyprus through Airbnb for the stay from December 28 to January 2. The payment of $476 was charged to my Ziraat Bank virtual card ending in 8139 with the payment reference number hmnba35sz5. However, because the host never con...
We rented a home through Airbnb under reservation code HMEXK2TFX5. We found the listing on the platform, reviewed the photos, and communicated with the host. The host sent us a location pin, but we had to spend a long time trying to find the place based on the shared location. After finally finding ...
On January 1, 2026, at 12:16 PM, even though I did not make any transaction on Airbnb, a charge of $259 USD was made to my Yapı Kredi credit card. There is no reservation code, receipt, or explanation related to this charge in my Airbnb account or in my email inbox, and I was completely unaware of t...
During our Airbnb stay in Sapanca between December 19–21, we paid an additional $138 USD to stay one extra night. However, due to several issues, we were forced to return earlier than planned. Because of this, we were told that the $138 USD we paid would be refunded. Despite 10 days having passed, ...
We stayed at an Airbnb property between November 23–24, 2025, under reservation code HM3RWYAFPE. During our stay, we experienced food poisoning. My friend suddenly became ill and ran to the toilet to vomit but could not hold it in. As a result, vomit got on parts of the very small bathroom (less tha...
On December 13 at around 6:07 PM, I tried to make an accommodation reservation in Istanbul through Airbnb for the dates December 14–16. Even though I attempted the transaction three times, the system did not create any reservation, yet $1 was charged to my card each time, for a total of $3. The mes...
I rented a home through the Airbnb app in Kyrenia, Cyprus, for the dates November 12–13, 2025, with the listing code hmqnqwkdwc. Although my stay was completely trouble-free, after I checked out, the host accused me of stealing items from the property and demanded a charge of 2,800 Turkish lira (~$6...
I attempted to rent a home in Tbilisi through the Airbnb app, but I encountered a serious issue at the payment stage. On December 5 and December 7, 2025, I tried multiple times to complete a reservation. Each time, the app repeatedly asked me to re-enter my card details, the transaction was never co...
On November 15, 2025, I rented an apartment in Kyrenia, Northern Cyprus through Airbnb under reservation number HM5ETH8TFQ, listed under the host name Irine. Even though there was no warning or information in the listing description, about 10–15 days after booking—and just one day before my stay—I w...
Through Airbnb, I booked a room with a jacuzzi on the terrace for November 11, 2025, specifically at my daughter’s request (confirmation code: HMYT3XARJR). I had clearly informed the host, Mr. E***, that the jacuzzi was the main reason for the rental. However, from the moment we checked in, the prob...
I booked a room on Airbnb for November 11, 2025 with a terrace and a jacuzzi (confirmation code: HMYT3XARJR), specifically at my daughter’s request. I clearly told the host, Mr. E***, that the main purpose of this rental was the jacuzzi. However, from the moment we entered the room, the issues we f...
I noticed that my Yapı Kredi credit card ending in 3153 has been charged approximately $2.49 every month under the name “Air/360 Luzern CH.” These transactions first caught my attention about three months ago, but they may have been happening for a longer period. The transaction description states “...
On November 5, 2025, my credit card information was stolen, and an unauthorized transaction in the amount of $607 was made under the name “Airbnb * HMMZ28CJ3W.” Even though I filed a transaction dispute with my bank within 10 minutes, this amount was still posted to my account as a charge.
Airbnb is a popular website that lets people book places to stay worldwide. The business started in 2008, and its main office is in San Francisco, California. Its goal is to connect travelers with local hosts and make travel more authentic. Airbnb offers both hosts and guests a wide range of services and goods. The platform allows hosts to list their properties and rent them out to travelers to make extra money. Hosts can list a wide range of places to stay, from spare bedrooms to whole apartments or houses. They can decide on their prices when they're open and any other rules. Airbnb works in more than 220 countries and regions around the world, covering more than 100,000 cities. Cities like Paris, London, Tokyo, and New York City are some of the most popular places to visit.
