Airbnb

20100
(35 reviews)
Write a Complaint
361 Complaints
Airbnb
20100
(35 reviews)
Write a Complaint

Airbnb Listing Didn’t Match Photos and Felt Unsafe

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Ersan
January 03, 7:19 pm
5
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airbnb-listing-didnt-match-photos-and-felt-unsafe-1.jpg

Airbnb Charged My Credit Card Without Any Reservation

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Azize
January 03, 5:16 pm
3
1
Ramazan is completely dissatisfied with the result

Airbnb Refund Delayed After Early Checkout

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Ramazan
December 31, 2025 5:21 pm
1

Airbnb Demanded $300 Cleaning Fee Without Invoice or Proof

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Emir
December 28, 2025 4:13 pm
3

Airbnb Payment Error Caused Multiple Unauthorized $1 Charges

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Sümeyye
December 13, 2025 7:43 pm
5

Airbnb Approved Payment Claim Despite No Evidence of Damage

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Gürkan
December 12, 2025 10:23 pm
6

Airbnb Charged My Card Without Consent During Failed Booking

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Şeyma
December 07, 2025 10:13 am
4

Airbnb Gave Incorrect Listing Info and Kept My Money

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Ercan
November 17, 2025 11:52 am
8
1
Hobby is completely dissatisfied with the result

Airbnb Refund Deadlock After Major Service Failures In 'Jacuzzi' Room!

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Hobby
November 11, 2025 9:07 pm
11

Booked an Airbnb Just for the Jacuzzi—It Didn’t Work and Airbnb Denied My Refund

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Hobby
November 11, 2025 9:07 pm
6

How to Handle Unknown Airbnb International Charges on Credit Card

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Abdullah
November 10, 2025 11:27 am
7

$607 Airbnb Charge Appeared on My Card Without Permission

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Nuri
November 07, 2025 10:11 pm
5

Airbnb Charged My Card but Booking Didn’t Go Through — What to Do

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Bayram
November 05, 2025 10:47 pm
12

Airbnb Overcharged Me for My Stay — How to Get a Refund

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Nazlı
November 05, 2025 6:00 pm
8

Airbnb Charged $1 Twice After Failed Booking — How to Get a Refund

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Bir
November 04, 2025 9:27 pm
9

Booked the Wrong Airbnb Listing by Mistake? How to Get a Full Refund

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Turgut
November 04, 2025 1:29 pm
13

Airbnb Host Payment Still Pending? How to Fix Bank Verification Issues

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Tahsin
November 02, 2025 7:25 pm
8

Airbnb Refund for Visa Denial or Travel Restrictions — What to Do

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İpek
November 02, 2025 3:30 pm
11

How to File a Report After Being Assaulted by an Airbnb Host

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Lütfü
November 01, 2025 4:53 pm
10

Airbnb Review – San Diego Rental Was Filthy and Unsafe, Host Threatening

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Uğur
October 13, 2025 2:06 pm
15

Airbnb Refund Delay Complaint – Payment Not Reflected After 6 Days

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Sena
October 11, 2025 2:56 pm
16

Airbnb Double Payment Problem – Charged Twice for Same Booking

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Süleyman
October 10, 2025 9:59 pm
18

Airbnb Host Accused Me of Breaking Tiles Two Weeks After Checkout

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Metin
October 03, 2025 12:55 pm
22
Airbnb Host Accused Me of Breaking Tiles Two Weeks After Checkout
Airbnb Host Accused Me of Breaking Tiles Two Weeks After Checkout
Airbnb Host Accused Me of Breaking Tiles Two Weeks After Checkout
Airbnb Host Accused Me of Breaking Tiles Two Weeks After Checkout
+2
1
Yasin is completely dissatisfied with the result

Airbnb Host Refused Refund for Unused Night and Parking Damage in Budva

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Yasin
September 28, 2025 4:55 pm
37
Airbnb Host Refused Refund for Unused Night and Parking Damage in Budva
Airbnb Host Refused Refund for Unused Night and Parking Damage in Budva
Airbnb Host Refused Refund for Unused Night and Parking Damage in Budva
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Frequently Asked Questions (FAQ)

How do I make a reservation on Airbnb?
To make a reservation on Airbnb, sign up for an account using the website or mobile app, browse for available lodgings, choose your desired arrival and departure dates, and complete the booking process. Please read the listing information and cancellation policy carefully before confirming your reservation.
What is Airbnb's refund policy?
The refund policy of Airbnb varies based on the kind of reservation and the cancellation policy of the owner. If you cancel a reservation, the refund amount will be determined by the host's cancellation policy and executed automatically. Even though the host's cancellation policy is tight, you may be eligible for a full refund in exceptional circumstances such as illness or natural catastrophes.
How do I cancel a reservation on Airbnb?
Just navigate to your Bookings page and choose the relevant reservation to cancel. Next, choose a cancellation reason, click "Cancel Reservation," and proceed with the instructions. It's important to remember that the host may charge you a cancellation fee if you need to cancel a reservation.
What is Airbnb's fee policy?
Airbnb charges hosts a 3% booking fee and guests a service fee of up to 14.2% of the booking subtotal. The guest service charge is calculated based on the cost of the reservation, the duration of stay, and other considerations. Airbnb may also charge hosts a cleaning fee, a security deposit, and other costs that they determine.
How can I contact Airbnb?
Airbnb's customer service number is 1 (844) 234-2500. Other than contacting them on the phone, you can go to airbnb.com/help.

About Airbnb

Airbnb is a popular website that lets people book places to stay worldwide. The business started in 2008, and its main office is in San Francisco, California. Its goal is to connect travelers with local hosts and make travel more authentic. Airbnb offers both hosts and guests a wide range of services and goods. The platform allows hosts to list their properties and rent them out to travelers to make extra money. Hosts can list a wide range of places to stay, from spare bedrooms to whole apartments or houses. They can decide on their prices when they're open and any other rules. Airbnb works in more than 220 countries and regions around the world, covering more than 100,000 cities. Cities like Paris, London, Tokyo, and New York City are some of the most popular places to visit.