About two days ago, I purchased a Nestlé 1927 Extra Milk Chocolate bar—a brand I have loved and trusted for years—from a... grocery store in Büyükçekmece, Istanbul. Upon opening the package, I noticed the chocolate was completely covered in a white film and looked stale. Even though the product had not
I ordered 20 boxes of coffee capsules from the seller Nestlé on Trendyol. When my order arrived, there was no damage to ...the box, and I opened it myself. Inside, 10 boxes came sealed in a cardboard pack, while the other 8 boxes were packaged separately inside the shipping box—meaning there were only
I previously used one tin of Nestlé SMA Stage 1 powdered infant formula without any issues. However, when I fed my baby ...from the second tin I bought, red, pimple-like bumps developed on my baby's body shortly after. When we later tried a different brand of formula, we noticed these symptoms did not
A few days ago, I purchased a 310g box of Nesquik Alphabet cereal from a grocery store in Beykoz. While consuming the pr...oduct, I noticed a small, dark, organic-looking foreign object inside the package. Finding such an object in a product with an expiration date of August 16, 2026, and no visible te
On July 17, I purchased Nestlé Madlen chocolates from Migros. When I opened the product, I noticed white discoloration a...nd fingerprint-like marks on the chocolates. This appearance deeply bothered me from a hygiene standpoint, and coming across such a sight in a product from such a well-known brand
About a week ago, I purchased Nestlé Nesquik milk from Kule Market in Aksaray and kept it refrigerated the entire time. ...This morning, I opened the carton for the first time before giving it to my child. My child drinks only this brand, but after taking the very first sip, they spat it out and threw
I purchased a Nestlé Nesfit Red Berry bar today from a market in Fethiye, M...uğla, because it is a product I enjoy. However, the white chocolate coating
I purchased a Nestlé milk chocolate with Antep pistachio on January 13, 2026. When I opened the product on January 17, 2...026, in front of my friend, a worm/larva-like living organism came out of the chocolate. The expiration date on the package is March 27, 2026, and the product code is 8690632762128
On 04.01.2026, I purchased a Nestlé Sma Comfort baby formula from the Konya Meram E-Bebek branch for ₺660. The product I... bought has the batch code L-51560346AA. After my purchase, I saw posts on social media stating that some products with certain barcodes were being recalled due to the cereulide ba
I purchased a Nestle chocolate on 16.12.2025 at around 15:19 from the A101 branch in Sancaktepe, Istanbul, while doing b...ulk shopping. After the purchase, I realized that the product’s packaging was torn and the chocolate inside was damaged. Since I was shopping in bulk, I did not receive a separate
On November 14, 2025, I discovered a worm inside the Nestle chocolate I purchased. There was no problem or abnormality w...ith the packaging, and this is the first time I have experienced such an issue. I have the batch number, expiration date, and purchase receipt. After encountering this problem, I c
I bought a 375-gram pack of Nesquik cocoa powder and I noticed that the packaging does not provide the exact calorie val...ue per 100 grams. Since I need this information for calorie tracking, I have been forced to rely on AI estimates for about a month, even though the most accurate and reliable infor
"Thank you"
Dear Nestle Representative, I have recently learned that the production of your Chokella product, which we have enjoyed ...in Turkey for many years, has been discontinued. This news has disappointed many consumers, including myself. Chokella was an irreplaceable product with its unique taste and high q
I purchased a Nestle Damak Baklava Chocolate from 'Çağrı Market' in Maltepe..., and upon returning home, I discovered that the product was expired. I had
I have been dealing with this complaint for 1.5 months now, and despite calling multiple times, submitting petitions, an...d clearly explaining my issue, no tangible solution has been offered. I've repeatedly been promised that my grievance would be resolved, yet no actions have been taken. This situat
Surprisingly, the Nestle chocolate I bought not long ago had both rotten and missing pieces. This was quite disappointin...g because Nestle is a brand that I have faith in and have given my kids and grandkids without worry for many years. The discovery of such a product by a corporation I had trusted w
Recently I ordered some chocolates, but when I opened the parcel I was horrified. This was something else completely, no...t only a matter of the damaged cold chain. Usually, if chocolate melts and refreezes, it forms a white coating; instead, what I observed was a lot of unusual bubbles, almost as if
Hello, on 4.06.2024 at 18:37, while eating Nestle Nesfit banana chocolate bars, a metal piece inside broke off. I sent y...ou this e-mail on 4.06.2024, during a period of high suffocation, but I would like to have written this in advance as 2023 in the previous email. Regarding this issue, 1 hour later
I found a hair embedded in the wafer. I've attached photos of the product, and I still have it in its packaging along wi...th the hair. This is completely unacceptable! I expect an immediate explanation and resolution to this issue. If I don't hear back soon, I will take this matter to the appropriate
A hair strand was found inside Nestle Damak brand chocolate! I sent his photos to the company in Turkey. The company cal...led me on the phone, but without even apologizing, they asked for the party number in the package. The witness sample will be checked with the batch number (!). Probably, if there
I just bought Damak chocolate from a big store two days ago. The expiration date is April 23, 2024, and it was made on A...pril 23, 2023. But when I opened it to enjoy it, I saw that it had turned white. But, I still decided to try it out, and when I took a piece, it fell apart into small crumbs, excep
When I opened a box of Nestle Nesquik cereal that I had purchased from a supermarket chain a few hours ago, I was greete...d by a musty odor. Even though the cereal had not yet reached its sell-by date, it had an odor that was off-putting and had an odd glossy appearance, as if it had been coated with
As the owner of a store near the metro station in Batkent, I'd like to sell Nestle products, but no one from Nestle has ...come to see me yet. Even though we've tried to get in touch with Nestle, we haven't heard back. We've talked to customer service and sent emails, but no one has gotten back to us.
