Today around 1:30 PM, I installed the FACEIT AC (Anti-Cheat) system on my computer to play CS2 via FACEIT. When I restar...ted my computer after installation, the system failed to boot normally and booted directly into the PC recovery screen. Due to this issue, I was unable to open my computer at all a
During a match I was playing on FACEIT, I was unable to connect when joining the system-assigned server due to a server-...side error. Even though the issue stemmed entirely from the server itself, my account received a ban because of this match. Following this incident on July 21, 2026, at approximat
While playing CS2 on FACEIT, I experience a server connection failure approximately every 5–6 matches, and because of th...is technical problem, I received a 1-day ban penalty from the system. Although the connection error appears to stem entirely from FACEIT servers, being penalized as if I deserted t
I have been experiencing an issue for approximately 15 days on my account with username Armory_ while playing CS2 via FA...CEIT, during which I have been unable to contact support. I no longer have access to the email address I used when I first opened my FACEIT account, although there is a different e
For about 1–2 weeks, I have been experiencing severe connection issues while playing CS2 on FACEIT. After searching for ...a match and finding a lobby, I occasionally receive a "failed to connect to server" error and cannot connect to the match by any means. This happens despite there being no connecti
Since I deleted my old Steam account, I also deleted the FACEIT account linked to it. Approximately 8 months have passed... since I deleted my old account, and after this period, I created a new Steam account and a new FACEIT account linked to it. However, during the verification phase of my new accoun
My account with username "qX_WaPreX" on the FACEIT platform was permanently banned on the evening of June 1 at around 8:...45 PM under the grounds of "smurfing." However, I had not actively played on this account over the last month; during this period, I was playing on my friend's account with the use
I occasionally experience an issue where I cannot connect to the game at all during matches on FACEIT. When the match st...arts, I receive an in-game "failed to connect to server" error and the match never begins. Because of this issue, I was recently given an unfair 1-hour ban. Despite having no conn
On May 22, 2026, my FACEIT account was issued a 7-day "ghosting" ban without any concrete evidence being provided. Only ...a generic statement reading "You have been banned for 7 days" appears on the system, with no clear explanation, specific example, or evidence regarding the violation shared beyond
For the last 3 days I have been unable to log in to my Faceit account because the verification code email is not being d...elivered to my email address. I tried many times during these 3 days, but I still did not receive any verification code, so I cannot access my account. I am trying to log in from T
On November 10, 2025, at around 22:00, my Faceit account with the username SM4SHH60 was banned for one month on the grou...nds of “smurfing.” However, I believe this ban is unjustified. The stated reason is smurfing, yet my other account is only Faceit level 4, and my main account is also between level
I want to change the email address on my Faceit account and verify it to match the one I use on Faceit Support. However,... since September 5–6, 2025, despite trying nearly 50 times, I keep receiving a 403 error every time I click the verification link sent during the email change process. This issue o
Today, I created a new Faceit account with the username “t***” and purchased the Premium subscription for $14.99. Howeve...r, despite having a Premium account, the system keeps showing the error message “Upgrade your account to Premium” when I try to play CS2, and the Steam connection does not work. I
I have not been able to access my Faceit account for about 10 days. Since I forgot my password, I requested a password r...eset, but even though I have tried nearly 20 times, no reset email has ever been delivered to my address z.De**@gmail.com**. I do not receive any error messages during the process—
I’m extremely frustrated with Faceit due to the lack of any live support or customer service. I was recently banned from... a match for no valid reason. While I was joining the game, my client was still loading, and someone in the server deliberately kicked me just as the match started. It felt intenti
I’ve been locked out of my Faceit account because I can’t access the email address linked to it, and despite submitting ...a ticket months ago to request an email change, I have received no response at all. This level of negligence is beyond disappointing. I’ve provided all the required information to
I submitted a support ticket to Faceit under the number 8151986, requesting help with my account. The reply I received i...ncluded a suspicious-looking link: https://www.faceit.com/?steam-auth=1, asking me to sign in with my Steam account. Alongside that, they sent a YouTube.com video link — https://ww
I was issued a 1-week ban on Faceit for so-called “verbal abuse,” even though I didn’t do anything that violates the rul...es. This feels like a baseless, automatic punishment—no warning, no clear reason, just an instant ban. I’ve sent an email asking for a review, but I don’t know if anyone will actua
For the past 6 months, I haven’t been able to play games on Faceit—not just me, but a group of my friends as well. The r...eason? The “Memory Integrity” and similar security errors keep blocking us. We’re not playing from personal PCs, but from internet cafés, so we can’t access BIOS or Windows Securit
Last night, I accidentally deactivated my Faceit account, and ever since then, I’ve been trying to get it reactivated—bu...t no luck. The issue started when I failed to verify my identity, and now I’m completely locked out. I submitted a support ticket (Ticket #7825592) and included all the necessary d
Hello Faceit Support, I’m extremely frustrated with the ongoing issue I've been experiencing while trying to link my St...eam account to my current Faceit account. When I attempted to integrate Steam, I discovered it was still tied to a previously registered Faceit account I no longer use. I immediate
On January 9, 2025, I deactivated my FACEIT account and have been trying to reactivate it ever since. Unfortunately, eve...ry attempt I’ve made has failed. Despite entering my correct email and password, I keep getting the same message: "Your login credentials are incorrect." I even reset the password
FACEIT unfairly accused me of smurfing and dropped my account level from 8 down to 2. After that, I started encountering... nonstop security issues and login problems. I’ve played over 999 matches—this account has years of effort and time behind it. Despite this, there is absolutely no way to reach a l
I’ve forgotten the email address connected to my FACEIT account, which is linked to my Steam profile. I’ve tried every s...ingle email address I’ve used in the past, but none of them worked. I urgently need help recovering access to my account because I want to play matches on FACEIT. This is incredib
