Hello, I inadvertently extended the terms of the loans I obtained from Yapi Kredi Bank, leaving me unable to pay the interest payments. When I called the call center, they assured me that they would cancel it the next day. Even though I do not want the payment to be extended, the representative info...
Hello there, Yapi Kredi Bank. Unbeknownst to me, on October 9, 2023, you deposited the proceeds from the sale of my investment lots into my account twice. I used the funds to pay off my debts. However, your actions, which resulted in a negative balance in my investment account and the blocking of my...
I used my Kuveyt Turk card to try to add money to my account at the shared Yapi Kredi Bank ATM in Bursa with the number 106643. The ATM took my money,...
On August 26, 2023, my bank account was blocked due to a deposit, and when I inquired about the block at the branch, I was told that the block had been imposed by MASAK under Law 5549 Article 19/a. They mentioned that it would be lifted by MASAK. However, I'd like to clarify that the legal responsib...
My account balance at Yapi Kredi Bank has been frozen, and it has been hard for me to get in touch with the bank. There has been no response despite the fact that numerous attempts have been made to call and visit the branch. Sometimes they don't even pick up the phone, so I'm left waiting on hold f...
The bank also serves as my salary bank, neither benefiting nor causing any harm. I wasn't even aware that 2355 TL had been deducted for life insurance in connection with the 125,000 TL loan (337 IM047255) I obtained in May! There's no mention of this in the approval documents or contracts I received...
On September 3, 2023, my Yapi Kredi World credit card with the number 492130******7359 was charged 404 TL as an annual card fee. However, I was never informed of this fee when I received the card. In this regard, I would like to point out that, according to the Consumer Law of May 28, 2014, Article ...
My credit card showed an available balance of around 60 tl the other day. However, when I checked my statement today, it had dropped to around -110 tl, with no transaction details to explain the drastic change. When I contact customer service, they claim it's because of a cash advance, despite the f...
I've been a midwife in the Ministry of Health for 30 years. On May 22, 2023, 29890 Turkish liras were purchased with the credit card of the bank where I received my salary, Yapi Kredi, from Ataşehir, Istanbul. On that particular day, I was at work in Izmir during office hours. On June 8, I became aw...
Even though I explained to the Yapi Kredi Bank website that I am a new customer interested in the 15,000 TL interest-free cash advance campaign, it denied me the offer because I didn't meet certain conditions, such as becoming a customer through a video call on Yapi Kredi Mobile. The website's annou...
On September 13, 2023, my Yapi Kredi World Card, ending in 1815, was charged a membership fee of 404.50 TL. In accordance with the following legal provisions, I request the cancellation and refund of this fee without any further conditions: "Consumer Law, May 28, 2014, Article 31 Paragraph 3: Card-i...
I've been having trouble with Yapi Kredi Bank for a long time. Even though I don't use my account often, they keep taking fees out of it, so every two months it goes into the red. When I call their customer service, they say that my account is still active, but they don't give me any real help. I've...
I was charged a membership fee of 456.50 TL on my Yapi Kredi World Platinum credit card with the ending digits 8719 on September 15, 2023, as indicated in my statement. I request the cancellation of this fee, which is against the provisions of the law mentioned below and should be canceled without a...
I can't believe Yapikredi Bank made me miserable in the age of technology in 2023. I left the country on August 16th with an assignment. The institution I worked for decided to work with this bank and I didn't know about it. For this reason, I left the country before I could activate the account ope...
I hope we never face such a devastating disaster in our state and country again. Yapi Kredi initially assured us that during the earthquake months, they would postpone our debts without charging any interest. However, months later, I discovered that period interest had been added to my account. It's...
I've had to deal with Yapi Kredi Bank several times as a result of an incorrect transaction I made. Unfortunately, the solutions they've proposed have always worked against my best interests. Despite following the advice of their customer representative and attempting to rectify the situation, they ...
folks, gather 'round because I've got a bone to pick with Yapı Kredi Bankası, seriously, I've never seen a bank so eager to suck its customers dry. here's the deal: they happily collect that credit card annual fee, no questions asked. But when it comes to canceling the card, suddenly, they're all a...
I'm having trouble with Yapi Kredi Bank, which is frustrating. Even though I closed my file in execution, they still haven't unblocked my account. I went to the execution office, paid 120 TL, and sent a letter to all banks asking them to unblock the accounts. But, even though several days have passe...
As a survivor of the February 6 earthquake in Hatay, I've been working hard to rebuild my life in the aftermath of this disaster. In my time of need, I turned to Yapi Kredi Bank for assistance, specifically seeking a no-interest debt restructuring. I'd like to emphasize that I wasn't looking for deb...
Yapi Kredi Bank recently withdrew 1200 TL from my account without prior notice or explanation. This unauthorized deduction has perplexed me and made me concerned about the safety of my funds. I am completely unaware of the nature of this transaction or the person or entity responsible for it. My imm...
Yapi Kredi Bank, by promising a specific promotion amount, lures retirees into transferring their pensions to their institution. However, they fail to honor their commitments. They are targeting elderly individuals facing health issues and financial difficulties, and it's appalling. They're swindlin...
I attempted to change the license plate associated with my HGS (Electronic Toll Collection) account at Yapi Kredi Bank. Despite the fact that they canceled my previous HGS, they did not change my license plate. Instead, they forced me to create a new HGS account against my will. The process of chang...
For years, I've been a loyal customer of Yapi Kredi Bank, using their credit card without incident. When I recently complained about a 357 TL annual c...
