For approximately 35 years, I have been a loyal customer using all types of banking services with your bank, including domestic and international transactions, supplementary cards, and my payroll account. Despite this long-standing relationship, being treated this way over $42 and being offered negotiation options such as a 50% refund or 75% refund—practices that I understand have no clear legal basis—has deeply disappointed me and, frankly, made me feel disrespected.
On February 20, 2026, an annual credit card fee of $42 was charged to my Yapı Kredi credit card. I had never previously been charged an annual card fee, so seeing this amount on my statement was extremely disappointing. After noticing the charge, I contacted the bank to dispute it. However, because I was so upset by the way the matter was handled, I decided to cancel both my primary credit card and my supplementary cards.
Despite canceling the cards, I do not accept the imposition of this annual fee, which I believe is unjust. I request a full refund of the $42 annual card fee and the reinstatement of my primary and supplementary credit cards under the same terms and credit limits as before.
I just saw a charge on my Yapı Kredi credit card for 404.50 TL for the annual card fee. The charge has the number 6040 and the date of November 24, 20...
Yapi Kredi Bank charged me 404.50 TL as an annual fee for my Yapi Kredi Gold credit card on June 14, 2023. I request that this annual fee be canceled immediately, in accordance with the regulations, and without any additional conditions. Credit card issuers must offer a card type that does not have ...
I canceled my Yapı Kredi World credit card via phone banking on January 13, 2026, and during the cancellation I explicitly requested both the closure of my card and the complete reset of my customer credit limit. While the card itself was canceled, my customer limit still remains active in the syste...
I request the cancellation and refund of the total 356.00 TL annual card fees charged to my Yapı Kredi credit card, ending with the digits 2261. Pursuant to Article 31, Paragraph 3 of the Consumer Law No. 6502 dated May 28, 2014, institutions issuing cards are obliged to provide consumers with a cre...
I am writing regarding the unjust annual membership fee of 356.00 TL, reflected on my Worldcard credit card ending in 5002, charged by Yapı Kredi Bank on August 20, 2023. According to the relevant legal provisions and without any additional conditions, I am formally requesting the cancellation of th...
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