In September 2024, I purchased a satin pajama set through the Victoria’s Secret mobile app, and I’m extremely disappointed with the product quality. Despite handling the item with extreme care—hand-washing only, never putting it in a machine—and wearing it fewer than 10 times, the fabric still tore on its own without any external force or damage.
The tear happened spontaneously, and I’ve included a photo below to show exactly what I’m talking about. This wasn’t caused by rough use or poor washing—it’s clearly a quality issue.
I never expected this kind of defect from a brand like Victoria’s Secret, which markets itself as premium. The fabric should not fall apart so easily after such limited and gentle use.
I’m requesting a replacement or a full refund for the item. Please take responsibility for the poor quality and resolve this issue promptly. I trusted the brand, and I expect that trust to be respected with real customer support.
the lavender satin pajama set I bought through Victoria's Secret mobile app was perfect until I realized the pockets were not sewn. wearing the pajamas, I was upset to find a tear in the pocket area. this is not an ordinary retail store, I paid such a high price and then find out it's broken. I'm t...
I purchased a strappy pajama set (order number: 786uv1973V) from the Victoria’s Secret online store. On September 23, I washed it exactly according to the care instructions—on a delicate cycle at 30°C. However, after washing, I noticed significant color fading on the fabric. There are no other issue...
I’ve purchased many items from Victoria's Secret, including some from the Pink line, but I hadn’t used most of them yet. Recently, I wore one for the first time, and to my shock, it tore in a very absurd way. I’ve never experienced something like this with any other lingerie brand. At first, I wonde...
Hello, on October 6, 2024, I purchased a pajama set from Marks & Spencer. Before wearing it, I washed it as usual, only to discover loose seams afterward. This was very disappointing, especially from a brand like Marks & Spencer, known for quality. It feels unacceptable to have such stitching issues...
I recently purchased a pair of Victoria's Secret pajamas, and after just two washes, the stitching and threads started coming loose everywhere. The fabric is definitely not satin quality, and I’m worried that after a couple more washes, they’ll completely fall apart. The quality is nowhere near what...
Comments