I placed an order on the Victoria’s Secret Turkey website with order number 729FC7883U for lingerie item code VS2693932820. Although I selected the non-printed version of the product, I was informed that it was out of stock and was offered an exchange instead. I accepted the exchange, but this time, the wrong product was sent to me.
Throughout this process, I’ve contacted customer service multiple times, but either received no response or was contacted after long delays. This issue has now been ongoing for about a month, and it still hasn’t been resolved. I paid for my order by credit card.
I request that the correct item be sent immediately, or alternatively, that I receive a full refund for my purchase. I kindly ask that this issue be resolved as soon as possible.
About three months ago, I placed an order for three perfumes from the Victoria’s Secret online store (Order No: 641HR5377I). Due to a shipping label mix-up, someone else’s name appeared under my label with my name and address, and I ended up receiving another person’s products. Out of the three item...
On July 20, 2025, I placed an online order for two bras from Victoria’s Secret. I selected the size recommended by the store staff after an in-person fitting. However, when the products arrived, they were too tight. I later rechecked my correct size at the store and submitted a size exchange request...
On September 6, I placed an order through the Victoria’s Secret mobile app with order number 994QD9848R. Although the order status shows “delivered”, I have not received any products. No tracking number or shipping details were ever provided to me. The delivery address is in Istanbul, and the total ...
I am writing regarding my order numbered 123RM9653B, which I placed on November 28 through the Victoria’s Secret Turkey online store, and the serious problems I experienced both with product accuracy and delivery. Several of the items in this order were advertised with “satin” in the product title, ...
On August 25, I placed an order for a body spray from the official Victoria’s Secret website, paying by credit card (Order No: 668CC4845I). Even though two weeks have passed, my order still hasn’t been shipped, and I have not received any updates or notifications. The delivery address is in Istanbul...
Comments