I purchased a Temptation Shimmer body spray from the Victoria’s Secret online store with order number 936TR8255L. However, when I wanted to exchange it for the non-shimmer version of the same product, I was told that exchanges were not possible. When I contacted customer service, they also confirmed that the product could not be exchanged.
I would like to exchange the item I purchased for the non-shimmer version from the same collection. I kindly request assistance in resolving this issue.
I purchased five body mists from Victoria's Secret online, and my order number is 545CX7762L. They arrived yesterday, but the 'Aqua Kiss' spray is not functioning properly. I am unable to use the product as it does not spray. I've sent them an email, but I haven't heard back from them yet. You canno...
Hello, we ran into a problem with the Victoria's Secret glitter body spray, a product we've been using for a good 5-6 years now. We were a bit disappointed with the scent and longevity of our latest purchase. So, get this, when we brought up this problem with the people in charge, they hit us with t...
I purchased two body sprays, Velvet Petals and Rush, from the Victoria's Secret website. Today, I received my package and was surprised to find that instead of what I ordered, I received two Velvet Petals body sprays. I would have appreciated being informed about this situation when my order was bei...
I ordered a bra from Victoria's Secret through the app, but the size I received is too small. Unfortunately, the size I need is not available online, and the store is refusing to accept an exchange. Additionally, I cannot exchange it online for a different model either. Since I purchased the bra dur...
I placed an order on the Victoria’s Secret Turkey website with order number 729FC7883U for lingerie item code VS2693932820. Although I selected the non-printed version of the product, I was informed that it was out of stock and was offered an exchange instead. I accepted the exchange, but this time,...
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