Trust Wallet Transfer Failed and Triggered Suspicious AML Fee Request

December 29, 2025 11:04 PM165

On December 21, 2025, I experienced a serious issue while trying to transfer approximately 113,000 USDT from my Trust Wallet account to my Binance global account. After completing the transaction, the funds left my Trust Wallet, but they never appeared in my Binance account.

Afterward, I received a notification claiming that an “AML check” was required and that, in order to complete the transaction, I needed to pay an additional 5,624 USDT. I was even asked to make this payment via bank transfer (IBAN). Since requesting extra money from a user for an AML check is neither standard nor legally acceptable, I refused to send this amount. During this process, I was also asked to provide identity verification.

When I contacted Trust Wallet live support, they were unable to provide clear or satisfactory information about the situation. The fact that such a large balance has gone missing and that I have received no concrete guidance has caused me significant distress.

As a user residing in Turkey, I request that the 113,000 USDT missing from my transfer via Trust Wallet be located and returned to me. I also demand that a detailed fraud investigation be conducted regarding my account and this suspicious AML payment request, and that the results be provided to me in writing.

1 Support

Comments

Similar Complaints

1

Trust Wallet Missing USDT After Binance Transfer Complaint

November 25, 2025 3:17 PM509

On 04.07.2025, I made a transfer of 36,308.32 USDT from Binance Global to Trust Wallet. Although the transaction appears...

1 Support

2,200 USDT Disappeared From My Trust Wallet, No Support Available

December 25, 2024 1:40 AM292

I transferred 2,200 USDT from my Binance account to my Trust Wallet. However, when I checked the wallet the next morning...

My Trust Wallet BNB Balance Was Stolen Without My Authorization

August 25, 2025 10:51 PM203

I had not accessed my Trust Wallet account for a long time. The last time I checked, I had several BNB tokens stored saf...