In December 2025, I contacted a seller on Hepsiburada about purchasing a Dell laptop. The listing described the computer... as "brand new" and "factory sealed," so I specifically asked whether the product was truly unopened and exactly as it left the factory. The seller initially replied that the lapto
My former employer gave me a Dell Latitude 3510 laptop as a gift. While the laptop was still under warranty, it was repa...ired free of charge once before because of a defect involving the right hinge and the display bezel, and the affected parts were replaced. Unfortunately, the same issue has occurr
About six months ago, I purchased a Dell laptop with an Intel Core i7 processor in Kosovo. From the very first day I own...ed it, the laptop developed noticeable overheating after only about 15 minutes of use. Because of this, I rarely used the device. Most of the time it remained in its box at home, a
On March 27, 2026, I purchased a Dell Pro 14 250 Ultra 7, 32GB RAM laptop from Ensar Bilim ve Teknoloji Ürünleri Tic. Lt...d. Şti. through Hepsiburada. I began using the laptop on April 1, 2026. Less than two months later, on May 29, 2026, the computer stopped working completely. During this process,
On May 20, 2026, I ordered a Dell Vostro 3530 (Intel Core i5-1334U, 16GB RAM, 512GB SSD, 15.6", Windows 11 Pro) laptop f...rom the Sanaldestek Bilişim A.Ş. store through Trendyol. When the package arrived and I opened the box, I discovered that the charger was broken and the laptop would not power on a
For about one week, I have been playing Brawl Stars using LDPlayer on my Dell laptop. However, every time I launch the g...ame, it freezes shortly after opening, making it impossible to play normally. I have already tried uninstalling and reinstalling both the game and the emulator, but the problem co
I own a Dell Vostro 3520 Core laptop, and while simply opening the lid one day, the hinge trim suddenly popped out of pl...ace. From that moment on, the lid would no longer open at all. The problem did not develop gradually—it happened all at once. I am now afraid to force the lid open because I do not
I have been using my Dell Inspiron 15 5510 laptop for approximately three years. Shortly after the warranty expired, the... lettering and coating on the keyboard keys began to peel. Over the past year, the condition has become significantly worse. The keyboard now looks heavily worn, and I am very disa
I purchased a Dell Inspiron 15 laptop, and while using it under normal conditions, the hinge broke on its own without be...ing dropped, hit, or subjected to any kind of misuse. Experiencing such a serious hardware failure on a laptop that is less than one year old is unacceptable, especially when it sh
In 2023, I purchased a Dell Vostro laptop online and have been using it every day at my workplace to run the business so...ftware that my operations depend on. From the day I received the computer, I experienced serious overheating issues. Over time, those problems were followed by recurring system err
On September 10, 2025, I purchased a Dell T160 Server brand new from Hepsiburada, and I’m now facing a serious issue. Ac...cording to the product specifications, the server should support 3 x 3.5” drives and 2 x 2.5” drives. However, the package only included one 3.5” drive caddy for the preinstalled d
I own a Dell G3 15 3590 laptop, and I’ve noticed that the TPM (Trusted Platform Module) setting is missing from my BIOS.... Additionally, I don’t have access to the “Advanced Mode” option that I’ve seen available on other Dell laptops. This limitation seems to cause compatibility issues, especially wit
I purchased a Dell G16 7630 laptop from Hepsiburada for ₺58,000, and since the very first day, I’ve been dealing with co...nstant freezing, startup failures, and performance lags. The device’s performance is far below expectations — it struggles even during basic daily use, which is unacceptable for a
I’ve been experiencing a recurring display issue on my Dell Inspiron laptop since the day I bought it. Whenever I play g...ames, the screen flickers—briefly going black and then turning back on every few seconds. This issue doesn’t just occur in Silkroad Online but in every game I play, and it has pers
Yaklaşık 8 yıldır i5 8. Nesil, 12 GB RAM’li bir bilgisayar kullanıyordum ve bugüne kadar hiçbir sorun yaşamamıştım. İş a...maçlı kullandığım için, son dönemde eski cihazımda bazı aksaklıklar ortaya çıkınca bilgisayarımı yenilemeye karar verdim. Dell Vostro 3530 i5 13. Nesil işlemcili, 32 GB RAM’li mode
I own a Dell XPS 13 US 9320 laptop, and even though it’s still under warranty, visible scratches have appeared on the sc...reen, making the device almost unusable. I’ve been dealing with this issue for over a month now. Following Dell’s instructions, I submitted photos of the defect and my purchase in
I’m writing to report a serious and persistent issue with my Dell G15 5511 laptop (Service Tag: D7NTZ**, Express Service... Code: 287614638**). According to the device’s official technical specifications, the primary M.2 slot (SSD-1) supports PCIe 4.0 NVMe SSDs. However, after installing a high-perfor
I purchased a Dell Vostro 3400 in 2021, and it hasn’t even been 4 full years yet—but the performance has become unbearab...ly slow. This morning, I pressed the power button at 9:45 AM, and I wasn’t able to access the internet until 12:00 PM. That’s over two hours just to get the system running. I only
Despite repeatedly reporting the same issue with my Dell device, nothing has been properly resolved. Each time I contact...ed support, different procedures were applied, but none of them worked. In fact, after these so-called "repairs," my device is now completely unusable—I can’t even get the screen t
I can’t believe the quality issues with the Dell G16. This laptop is only 9 months old, yet it has completely failed twi...ce right after Dell’s own BIOS update. So far, the entire machine was replaced once, the motherboard twice, and the keyboard once—and they keep installing used, dusty parts instead
I barely use my Dell G15 5525, yet I’ve already had to replace the motherboard twice under warranty. Despite these const...ant hardware failures, Dell refuses to replace my laptop and insists on repairing it instead. It’s unacceptable for a product to have this many critical issues within the warranty
