Immediately upon disembarking from the aircraft, I realized that I had inadvertently left behind some of my personal belongings onboard. How can I find my lost belongings with Turkish Airlines?

Dear Sir/Madam, On 05 November 2025, I travelled on Turkish Airlines’ Istanbul–Hamburg flight as a Business Class passenger. Upon arrival, my baggage was not delivered, and I was forced to wait at Hamburg Airport for approximately 3.5 hours. After speaking with the airport staff, I was informed that...

After my international flight with Turkish Airlines on November 8, 2026, I received my luggage at Çukurova Airport. My luggage was seriously damaged due to the impact and it was delivered to me inward. I immediately applied for damage assessment, but in the examination, the damage was evaluated as a...

On October 10, 2025, I encountered a serious issue with my luggage on Turkish Airlines flight TK0112 from New York to Istanbul. Upon arriving in Istanbul and opening my suitcase, I discovered that my MacBook and backpack were missing. The total value of these two items is approximately ₺50,000. I im...

On September 17, during my Turkish Airlines flight from Bilbao to Istanbul, the wheel of my suitcase broke. When I received my luggage upon arrival, I noticed the damage and immediately contacted Turkish Airlines customer service with file number 2025224535. I was informed that I should have the lug...

On September 6, 2025, at the end of my connecting Turkish Airlines flights TK2139 ESB–IST + TK1375 IST–Palermo, my baggage was delivered to me at Palermo Airport with its lock broken. I filed a report at the airport and a record was taken. I was contacted exactly 11 days after I submitted my damage ...

On May 17, 2025, after my Greece–Istanbul flight, I received my luggage broken at the Çukurova Airport baggage claim. I immediately reported the issue to Turkish Airlines staff, who took photos, uploaded them to the system, and instructed me to repair the suitcase and then submit the invoice. I had ...

I arrived at Luxembourg Airport on September 6, 2025, on flight TK886281. My luggage was not delivered upon arrival. I filed a lost report at the airport, using reference number LUXTK16181. As of today, my luggage has been found, but it has not been transferred to my hotel. My luggage contains impor...

Dear Sir/Madam, On August 16, 2025, I traveled on the Beijing–Istanbul–Ankara flight. Unfortunately, my baggage was not delivered upon arrival in Ankara. At the airport, I filled out a PIR report (File No: ESBTK25095). However, despite the time that has passed, my baggage has still not been delivere...

I returned my luggage intact for my TK 2748 Istanbul-Van flight dated July 21, 2025. However, when I retrieved my luggage at Van Airport, I noticed cracks on the emblem on the front of my suitcase and peeling surfaces from friction. There were no cracks or scratches on my luggage when I returned it....

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We flew with Turkish Airlines on July 2, 2025, from Istanbul (IST) to New York (JFK). Upon arrival, we realized that our Prego Lotus baby stroller had gone missing. It has now been 22 days, and the stroller still has not been located. I filed a lost item claim under reference number 2025142156, and...

On July 9, 2025, I had a Turkish Airlines flight, VF3008, with ticket number 2042422552116, departing from Rome Fiumicino Airport with a connection in Istanbul and final destination Ankara. In Rome, I handed over my checked luggage and continued with only my carry-on. Upon arriving in Istanbul, I ch...

During my Bangkok–Paris flight with a layover in Istanbul on June 21st, I received my large suitcase with a broken wheel. Since no replacement was offered at the airport, I experienced significant inconvenience during my planned trip to Italy afterwards. The compensation amount proposed by Turkish A...

Turkish Airlines Damaged My Luggage and Offered a Ridiculously Low Compensation! On June 30, 2025, I flew with Turkish Airlines on flights TK353 (Astana–Istanbul) and TK2814 (Istanbul–Samsun). Two of my luggage items – one Samsonite large-size suitcase and one Herschel hard-shell cabin-size suitcase...

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On April 7, 2025, I traveled to Paris on Turkish Airlines flights TK2139 (ESB-IST) and TK1827 (IST-CDG). Upon arrival, my baggage was not delivered to me. I personally filed a lost baggage report at the airport under reference number T/AHLCDGTK/0407/11874. Despite making several calls to Turkish Air...

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The Turkish Airlines flight landed in Batman instead of Diyarbakır. Since there was no proper equipment at Batman Airport, they couldn’t unload our luggage and sent us to Diyarbakır by minibus. In the middle of the night, one of the staff members appeared to be under the influence of alcohol and sha...

On May 28, 2025, I traveled from Morocco to Istanbul on Turkish Airlines flight TK620 (RAK–IST). Since I needed to return to Ankara immediately, I was instructed to submit a claim through your website. I completed my application by attaching photos of the damaged baggage. Despite everything being cl...

On my March 31 Turkish Airlines flight from NYC to Istanbul, both of my hard-shell suitcases were damaged and rendered unusable. One was visibly broken at the airport, so I filed a report there; the other had internal damage that I only discovered after arriving home, prompting a second report. With...

On May 7, I went on an umrah trip with a group organized by the Turkish Directorate of Religious Affairs. When I landed in Medina, I found that my suitcase was broken. I went to the baggage office at Medina Airport, and the staff there had me file a claim online with Turkish Airlines’ baggage servic...

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For nearly a month, I’ve been waiting for updates about my two lost bags, but there has been no progress. Turkish Airlines staff seem uninterested in resolving the issue, and the lack of proper communication has left me feeling ignored. It’s baffling that such a globally recognized airline, with sys...

Turkish Airlines is getting worse and worse. I traveled from Istanbul to Abidjan three days ago, but they failed to transport my two bags containing all my belongings and essential medicines. Despite sending complaints every day, nothing has been resolved. It feels like passengers are left helpless,...

On October 20, while I was flying from Izmir to Rize with a stop in Istanbul, my luggage got lost. I uploaded all the necessary documents for my case number RZVTK15130 and called multiple times for updates, but Turkish Airlines hasn't responded at all. My luggage finally showed up after a long wait,...

I flew with Turkish Airlines on the Hurghada-Istanbul-Izmir route, but my luggage did not arrive. I was informed in Hurghada that my bags were not loaded onto the plane. I filed a report and created a record, but I cannot get through to the provided contact number, 02124636635, to receive any update...

My luggage was lost by Turkish Airlines 1.5 months ago, and I’ve received no proper response or resolution since. Despite repeatedly sending emails and messages, all I get are vague and unhelpful replies. This situation has become incredibly frustrating, and I’m left without any compensation for my ...

I filed a complaint about my lost baggage in Paris, and I'm still waiting to hear back. My luggage was in your possession, and somehow, it went missing. So it looks like one of your staff at the airport took my cabin-sized suitcase, and now it's gone. It had a bunch of my stuff in it. I’ve submitted...

We flew from Istanbul to Dalaman at 7:45 AM for our honeymoon, with two suitcases in tow. While we received one bag, the other was nowhere to be found, and we waited a long time hoping it would show up. The missing suitcase contained all our personal care items, pajamas, and other essentials. Turkis...