1

Turkish Airlines Lost My Luggage and Returned It Damaged with Missing Items

Münevver
Turkish Airlines
November 5, 2024 5:11 PM199

On October 20, while I was flying from Izmir to Rize with a stop in Istanbul, my luggage got lost. I uploaded all the necessary documents for my case number RZVTK15130 and called multiple times for updates, but Turkish Airlines hasn't responded at all. My luggage finally showed up after a long wait, but it was damaged and some stuff was missing. I’ve reached out several times about these new issues, but I haven’t heard back from them. I'm frustrated by the lack of communication and support. It makes me feel ignored as a customer. I have no option now but to take this to court. I really can’t say I’m grateful for the "great" communication I’ve had.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

How can I deal with the lost baggage issue at Turkish Airlines?

377 Complaint

Immediately upon disembarking from the aircraft, I realized that I had inadvertently left behind some of my personal belongings onboard. How can I find my lost belongings with Turkish Airlines?

129 Complaint

Similar Complaints

1

Turkish Airlines Lost My Baggage, But Didn't Compensate It

Almir
Turkish Airlines
November 18, 2023 10:14 AM178

On August 2, 2023, Turkish Airlines lost my luggage. I contacted support at the airport, and they provided me with a fil...

1

Turkish Airlines Lost Luggage and Unresolved Issues

Ali
Turkish Airlines
July 31, 2023 7:38 PM34

On my Turkish Airlines flight TK0633 on 27/06/2023, my luggage was lost, and I spent approximately 2 hours searching for...

Turkish Airlines Lost My Luggage and Damaged Another

Emine
Turkish Airlines
September 8, 2024 11:44 PM106

I traveled with Turkish Airlines on September 3rd from Erzincan to Toulouse via Istanbul. One of my suitcases was lost, ...

Turkish Airlines Lost My Luggage and Damaged Another