How can I check in online at Turkish Airlines?

On September 13, 2025, I purchased an economy class ticket directly from turkishairlines.com for my Bucharest (OTP) – Istanbul (IST) flight, with reservation number SDZD5C, and paid by credit card. One day before the flight, I successfully completed the online check-in process, but at the final step...

A relative of mine, visiting Turkey from abroad for the first time, arrived in Istanbul at 12:45 on flight TK2459 from Çukurova, which departed at 11:00. However, we were not allowed to board the 14:10 TK9 Istanbul–Los Angeles flight on the grounds that we were late for check-in. As soon as online c...

I've been trying to make changes to my international flight with Turkish Airlines, but their website and mobile app continue to malfunction. Every attempt to update my booking online ends with error messages, making the process frustrating and time-consuming. Since the digital tools aren't functioni...

Today, my wife, children, and I were supposed to fly from Istanbul Airport to Ordu at 08:05 with Turkish Airlines. We arrived at the airport at 07:00. Although there were available check-in counters, we were directed to the family check-in area since we were traveling as a family. It was crowded, an...

On May 25, 2025, for our Turkish Airlines flight from Istanbul Airport to Erzurum Airport at 13:25, my spouse and I, along with our three young children under the age of 10, arrived at the check-in counter at 12:48. However, the staff informed us that check-in had closed five minutes earlier and ref...

I had a terrible experience with Turkish Airlines. I can’t log into my account because the authentication SMS never arrives at my phone number, which I’ve been using for over 15 years. I haven’t changed my number or done anything that could have caused this issue. I was abroad in a foreign country a...

I bought a Turkish Airlines ticket for my brother from Ucuzabilet.com. I checked in. When I wanted to create a boarding pass, I saw a message like "this boarding pass cannot be issued online, it must be obtained at the airport". When my brother went to the airport, they told him "we cannot see our c...

I am frustrated with Turkish Airlines (THY) after being unable to complete my online check-in for reservation code VBJE5Z. This issue is unacceptable for a prestigious airline like THY, and no valid excuse justifies this inconvenience. As a result, I am left with unnecessary stress and hassle before...

I’m unable to complete the online check-in using my VF5Q5A reservation code. After looking at other complaints, I see many people facing the same issue. It seems like an overbooking tactic, and it’s quite disappointing. Turkish Airlines, this is not the standard one would expect, especially from an ...

Turkish Airlines is limiting passengers' ability to complete online check-in 24 hours before the flight, likely to resell the ticket to someone else. They now require domestic flight passengers to be at the airport 2 hours early to check in, creating unnecessary stress. Despite arriving 1.5 hours be...

I am unable to check in for my Turkish Airlines flight, even though there are more than 12 hours remaining until departure. The system keeps showing an error. The last time I encountered this issue, despite being at the airport an hour before departure, I was denied check-in and was told that I was ...

On Friday, July 19th, we had a flight from Istanbul to Trabzon with the reservation code rlbbhw at 11:10 AM under the names y**** c*** and Hanim ***C****. We chose Turkish Airlines for a seamless and comfortable journey. Upon arriving at the airport, we encountered a system malfunction that prevente...

Turkish Airlines provides the worst and most expensive service to its own citizens in a very interesting way. For domestic flights, a passenger has the right to check-in physically up to 45 minutes before the flight. Despite being there one hour and fifteen minutes before, they were delayed with the...

Turkish Airlines ignored our ticket. We had a ticket for the June 15th flight from Istanbul Airport to Adana Sakir Pasa Airport at 01:55. We couldn't complete the online check-in due to a system problem. When we arrived at the airport, they told us we were 13th on the standby list and didn't let us ...

I arrived hours early for my flight on 10.06.2024. I tried to check in more than 2 hours before the flight, but I kept getting a 'This page can't be reached' error. I tried using the link sent by customer service, but it still didn't work. Then, I tried the kiosk machine, which displayed 'Seats are ...

Unfortunately, I encountered some issues with my online privileges for my upcoming flight from Ankara to London on June 9, 2024. The flight is being operated by AnadoluJet's A Jet, which has resulted in the loss of certain online services such as purchasing extra baggage and online check-in. I purch...

I purchased a Turkish Airlines ticket for the Ankara-London flight on 09.06.2024. When I bought the ticket on 25.03.2024, I was entitled to certain online services such as purchasing extra baggage online and online check-in. However, these rights were revoked by Turkish Airlines due to the flight be...

I wanted to buy a ticket for a domestic flight from Turkish Airlines. As usual, I logged into the mobile app. It allowed me to select flights, then said, 'You need to purchase this flight through Anadolu Jet.' I agreed and downloaded the Anadolu Jet app. I entered the same information again. Then an...

I tried to complete the online check-in for THY flight TK 2313 from Izmir to Istanbul scheduled for April 28 at 10:45 AM via the https://www.turkishairlines.com website a day before, but the site gave an error. The next day, 40 minutes before the flight, I attempted to check in at the same time as a...

I had a ticket for the 07:40 Antalya/Istanbul flight with Turkish Airlines. At around 07:00, I was informed that I could not proceed with check-in and would not be allowed to board the flight, and that I needed to purchase another ticket. Despite explaining that I frequently fly and have never encou...

Hi there, I'm currently experiencing a problem with Turkish Airlines regarding the check-in process for my flight from Italy to Turkey. Check-in is currently not permitted and seat selection cannot be paid for at the moment. I'm curious about what awaits me at the airport tomorrow. There are whisper...

I purchased a flight from THY, now rebranded as Anadolu Jet, but due to systemic errors following the airline's rebranding, I couldn't check in online. Ajet's call center, with a staggering wait time of 1 hour, is unresponsive, and their website constantly displays different errors, making them a dr...

Turkish Airlines persistently and unreasonably causes inconvenience to ticketed passengers. In summary, if you don't check in 45 minutes before your flight, even if the gates open an hour later, they won't let you board. This left us sleeping on chairs for hours at Izmir Adnan Menderes Airport. The ...

I am unable to understand how my flight ticket for Turkish Airlines' February 15, 2024, 07:55 AM flight was sold to someone else. Due to an issue with the check-in system, I couldn't complete my check-in process. I arrived at Istanbul Airport one and a half hours before my flight to check in and sca...

I purchased a flight ticket with the reservation code v** for my spouse from Turkish Airlines for a Samsun-Mardin flight with a layover in Istanbul on 20.01.2024. We arrived at the airport two hours before the flight, well within the check-in period. When asked for identification during the check-in...