I am frustrated with Turkish Airlines (THY) after being unable to complete my online check-in for reservation code VBJE5Z. This issue is unacceptable for a prestigious airline like THY, and no valid excuse justifies this inconvenience. As a result, I am left with unnecessary stress and hassle before my flight.
THY must take responsibility for this problem and ensure that passengers are not left in such situations. I expect immediate action, including a direct phone call from the airline to resolve this issue and prevent it from happening again. Sending misleading messages to passengers is not a solution. I will be sharing the outcome of this complaint with all on Şikayet Var. Please address this promptly.
I’m unable to complete the online check-in using my VF5Q5A reservation code. After looking at other complaints, I see many people facing the same issue. It seems like an overbooking tactic, and it’s quite disappointing. Turkish Airlines, this is not the standard one would expect, especially from an ...
THY overbooks flights and does not allow online check-in. Additionally, their staff provides misleading information, causing confusion and inconvenience to customers. They think offering money can compensate for all this trouble. Despite purchasing my ticket months in advance, I was not allowed to c...
I purchased a ticket from Turkish Airlines, but without any notification, it was canceled by THY. No one is providing information on the reason. I went to the airport at 3:00 AM, and despite completing online check-in, they told me my ticket was canceled. I don't understand this irresponsibility and...
Subject: Issues with Flight Reservation and Request for Resolution Dear Sir/Madam, I am a customer of Turkish Airlines. Last night, I attempted to purchase a ticket for the Hong Kong - Istanbul return flight on April 23rd through the Turkish Airlines mobile application. Despite making three pa...
I flew with Turkish Airlines on the Hurghada-Istanbul-Izmir route, but my luggage did not arrive. I was informed in Hurghada that my bags were not loaded onto the plane. I filed a report and created a record, but I cannot get through to the provided contact number, 02124636635, to receive any update...
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