Sixt charged me a damage fee after I returned the car with no visible issues, how can I dispute this?

On July 10, 2025, I booked a rental car in Italy through the Yolcu360 app, choosing Sixt for the period August 6–18, 2025. My reservation was made to pick up the car at Venice Airport and return it at Rome Train Station. At Venice Airport, Sixt presented me with extremely high insurance prices and ...

On August 3, 2025, I rented a Mini Aceman Automatic from the Sixt office in Amsterdam city center. During the rental process, I purchased the full protection package. However, after returning the vehicle to the Schiphol office, Sixt claimed there were scratches on the wheels and demanded an addition...

On August 15, 2025, I rented a BMW 3 model car from Sixt and returned it without any issues at Stuttgart Airport. At the time of return, I was explicitly told that there were no problems, and the return slip also showed no damage recorded. However, on September 3, 2025, I was unexpectedly billed €1...

I rented an Opel Corsa from Sixt’s website, with pick-up and return at Düsseldorf Airport (Reservation No: 9721000250). During the rental period, in addition to traffic fines, I was unexpectedly charged a so-called “penalty processing fee” on my credit card. A total of €101.76 was deducted in three ...

On July 23, 2025, I rented a car from Sixt at Zurich Airport, Switzerland through Booking.com (Reservation No: 783590114). For the rental, I also purchased full protection insurance via Rentalcover.com. When I picked up the vehicle, I noticed scratches on the rims and reported them at the time of de...

Between July 13, 2025 – August 2, 2025, I rented a car through Discovercars.com for 22 days (Invoice No: 9025001796). After the prepaid amount was deducted, I later discovered that an additional €155.52 was charged to my credit card on August 6, 2025, at 18:13 in euros. At the time of rental at Six...

For our July overseas trip, I booked a car from Sixt Rent a Car and in February they charged me €655 for the rental. However, after returning the vehicle, an additional €155 was taken from my account without any explanation. I have sent multiple emails asking for clarification, but I never received ...

I rented a car from Sixt in Spain on the 25th of the month and returned it the next day, on the 26th. It’s now been 5 days, and I still haven’t received my deposit refund, nor have I gotten a clear update. Every time I ask, all they say is that “the review is ongoing.” There was no accident, no dam...

Between May 1–4, I rented a car from Sixt at Pristina Airport in Kosovo. At pickup, a €1000 deposit (around ₺45,000) was charged to my credit card. Upon returning the vehicle, the staff inspected it and confirmed that there were no issues, and I was told the deposit refund had been initiated. How...

I’ve been a loyal Sixt customer for years, renting vehicles in various countries without any issues—until now. On my most recent rental, I picked up a car in Trier, Germany, and dropped it off at Düsseldorf Airport. After returning to Turkey, I was shocked to receive a damage report stating that a 3...

Hello, I wouldn’t be complaining if Sixt had simply charged me the agreed €350. However, the actual charges made to my credit card are completely unacceptable and total nearly €1000. First, the Sixt reservation system charged me around €200, then an additional €444 was taken at Stuttgart Airport, an...

Sixt has been the worst rental experience I’ve ever had. I rented a car in London, and from the moment I arrived at the counter, they were aggressively trying to upsell insurance. Their attitude was pushy and dismissive—already a red flag. I chose Sixt only because they sponsor the football team I s...

For my trip to Belgium, I booked an electric Mini Cooper through Sixt’s website well in advance for the dates April 25 to May 2. When I arrived at the Sixt desk at Brussels Airport, I asked the staff—specifically a woman at the counter—about the range of the electric vehicle to avoid any issues. She...

I rented a car from Sixt Rent a Car abroad and left a €500 deposit as required. At the time of return, I was told that the full deposit would be refunded to my account. However, without any prior notice or consent, Sixt later withheld €90, claiming it was a deduction for insurance. The problem is, ...

While renting a car from Sixt at Podgorica Airport, the customer representative strongly advised me to get full insurance coverage, assuring me that I wouldn’t face any issues in the event of an accident. I trusted that guidance and chose the comprehensive insurance package. During the rental, I ac...

I prepaid €291 on March 22, 2025, to rent an automatic Volkswagen Polo from Sixt at Mulhouse Airport (France/Switzerland) for March 31–April 5, 2025. I specifically chose this car and paid more just to ensure it was automatic. On March 31, I arrived at the airport, signed all required paperwork, pic...

I rented a vehicle from Sixt at Kosovo Airport (Reservation No: 9717929401). When I picked up the car, I took full video recordings of both the interior and exterior as proof of its condition. Despite this, when I returned the vehicle, the Sixt staff claimed there was stone chip damage on the windsh...

On February 14, 2025, I needed a vehicle for a funeral and made a reservation for a specific car at the Taksim branch of Sixt, paying in advance. However, when I went to pick up the car, the staff, in a mocking tone, told me that my Findeks score was insufficient. To proceed with the rental, we comp...

I rented a car from Sixt's Dalaman Airport branch for four days, but due to unforeseen circumstances, I had to return the vehicle to Bodrum Airport. These two locations are within the same province, yet Sixt charged me an outrageous drop-off fee of 1,399₺, which was directly deducted from my credit ...

On December 1, 2024, I rented a car from Sixt at Sabiha Gökçen Airport. Despite not requesting any extra services or charges, I was wrongfully charged approximately ₺1000 as a pre-authorization fee. The problem is, this amount has not been refunded, even though I returned the vehicle as agreed with ...

On February 11, I paid in full for a car rental through the Yolcu360 app, booking a vehicle from Sixt Rent A Car for pickup at Sabiha Gökçen Airport (SAW) on February 12 at 11:00 AM after my flight from Malatya. Upon arrival at the Sixt SAW office, the staff (a male and a female employee) took my do...

Sixt is demanding an entirely unjust, unlawful, and undocumented payment! I rented a vehicle with the license plate 34 *** 886 on October 18, and the only incident during the rental period was an accident where, according to the police report, the other party was 100% at fault. Despite this, more th...

Through Fiat's official website, I filled out a form and rented a Fiat 500e monthly from Sixt. While parked in a legal spot near my workplace, someone hit the rear left bumper of the car and fled the scene. I immediately called the traffic police, who filed an official report, and I returned the car...

Although I paid for coverage, the staff tried to sell me additional insurance, which I declined. He warned me that I would be driving without insurance, so I used the car for 5 days in fear. Despite this, Sixt charged me an extra €176 after I took the car and left the airport. When I asked the same ...

On December 15, I rented a car from Sixt at Dubai International Airport. Despite their website and staff assuring me that the deposit would be refunded within seven days, the payment has not been returned even after several weeks. I reached out to their WhatsApp communication line today, but I have...