I rented a car from Sixt's Dalaman Airport branch for four days, but due to unforeseen circumstances, I had to return the vehicle to Bodrum Airport. These two locations are within the same province, yet Sixt charged me an outrageous drop-off fee of 1,399₺, which was directly deducted from my credit card.
While I understand that a drop-off fee may apply, charging such a high amount for a return within the same province is completely unreasonable. I find this charge excessive and unjustified, and I demand a proper adjustment to a more reasonable fee. Sixt should reconsider its pricing policy and stop overcharging customers for minor location changes. I expect a prompt response and resolution to my issue.
I rented a car from Sixt at Bru Airport with a total cost of 425 Euros. They charged 725 Euros to my card, including a 300 Euro provision. I was told that returning the car to a different airport in the same city would be fine with an additional 25 Euro fee. However, after a smooth return, I was cha...
For our July overseas trip, I booked a car from Sixt Rent a Car and in February they charged me €655 for the rental. However, after returning the vehicle, an additional €155 was taken from my account without any explanation. I have sent multiple emails asking for clarification, but I never received ...
On December 1, 2024, I rented a car from Sixt at Sabiha Gökçen Airport. Despite not requesting any extra services or charges, I was wrongfully charged approximately ₺1000 as a pre-authorization fee. The problem is, this amount has not been refunded, even though I returned the vehicle as agreed with ...
I made a Sixt Rent a Car reservation from Turkey, paying the full amount in advance by credit card. However, when I arrived at Riyadh Airport, the local office demanded payment again, claiming that my initial transaction was not visible in their system. They told me to email customer service to corr...
Between May 1–4, I rented a car from Sixt at Pristina Airport in Kosovo. At pickup, a €1000 deposit (around ₺45,000) was charged to my credit card. Upon returning the vehicle, the staff inspected it and confirmed that there were no issues, and I was told the deposit refund had been initiated. How...
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