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Turbo VPN

Turbo VPN Logo
Turbo VPN

Complaints

17 complaints
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Unexpected Turbo VPN Secu Auto-Debit With No Google Play Record

June 23 8:51 AM5

I am an Android user and I would like to report an unauthorized auto-debit transaction made to Turbo VPN Secu via my DAN...

Turbo VPN Charged Me by Mistake - I Need a Refund

June 22 5:45 PM3

I am using Turbovpn on my iPhone and today I accidentally purchased a subscription through Google Turbo VPN for 11.59 US...

Turbo VPN Charged Me Without Consent After I Deleted the App

March 29, 2025 12:10 PM20

Even though I only downloaded Turbo VPN once and then deleted it — and never actually used it — a subscription was creat...

Turbo VPN Subscription Scam — I Never Signed Up

January 14, 2025 3:11 PM23

Money was withdrawn from my Akbank account by an app called Turbo VPN Secure under the pretense of a subscription, even ...

Turbo VPN Charged $15 to My Credit Card Without My Consent

December 29, 2024 7:53 PM12

Even though I did not subscribe to Turbo VPN and did not provide my credit card information, a one-year subscription was...

Turbo VPN Charged Me for No Reason

December 5, 2024 12:54 AM10

Turbo VPN withdrew $6 from my card without my knowledge. It makes no sense that an app I have never used would randomly ...

Turbo VPN Promised Refund but Never Sent My Money

October 13, 2024 10:48 PM8

I subscribed to Turbo VPN on March 10, 2024. I paid the fee but then changed my mind and started the cancellation proces...

Turbo VPN Charged Me Without Consent After Advertising Free Service

October 10, 2024 9:18 PM7

Money was withdrawn from my account without my knowledge, and I want to have it canceled. The charge was made even thoug...

Turbo VPN Charged My Credit Card Without an Active Subscription

August 15, 2024 6:20 PM10

Even though I do not have a membership and without my knowledge, the Turbo VPN app charged my credit card. I want the ch...

Turbo VPN Unauthorized Billing Complaint

August 12, 2024 12:11 PM6

Even though I only downloaded Turbo VPN once and then deleted it — and never actually used it — a subscription was creat...

No Turbo VPN Subscription on Google Play, But I Was Still Charged

August 11, 2024 4:11 PM8

Even though I do not have a membership and without my knowledge, the Turbo VPN app charged my credit card. I want the ch...

Turbo VPN Billed Me Without Any Approval

August 8, 2024 10:44 PM6

Turbo VPN withdrew $3 from my account without my knowledge or approval. I am requesting that my money be refunded. Turbo...

Turbo VPN Charged Me Through Apple Store Without a Subscription

August 8, 2024 12:10 AM8

Even though I do not have a membership and without my knowledge, the Turbo VPN app charged me through the Apple Store by...

Turbo VPN Charged Me for a “Free” Service Without Permission

August 5, 2024 9:32 PM6

I want to cancel the Turbo VPN transaction. Money was withdrawn from my account without my knowledge, and I want to have...

Is Turbo VPN Safe? Unauthorized Login Attempt After Connection

August 3, 2024 9:49 PM8

I installed Turbo VPN. After connecting, someone tried to log into my email account from the country the VPN was connect...

Turbo VPN Caused Repeated Unauthorized Micro-Charges on My Credit Card

August 3, 2024 4:09 PM7

For the past two days, I’ve been using Turbo VPN because Instagram access has been restricted. Every time I turned it on...

Turbo VPN Charged Me After I Forgot to Cancel Subscription

July 7, 2024 6:43 PM7

I accidentally purchased a one-time Turbo VPN subscription and forgot to cancel it. Now the money has been charged from ...

Brand Overview: Turbo VPN

Turbo VPN is a virtual private network (VPN) service operated by Innovative Connecting Pte. Ltd., a Singapore-based technology company. The platform provides VPN services for Windows, macOS, Android, iOS, browsers, and gaming devices. Turbo VPN offers both free and premium plans designed to help users access online content, enhance privacy, and secure internet connections.

Contact Info

Customer support: Available through the official Help Center, live chat, and support request system.

Customer support email: [email protected]

Industry and Operations

Turbo VPN operates in the cybersecurity and VPN software industry. The service allows users to route internet traffic through encrypted VPN servers to improve privacy, access region-restricted content, and secure online activity.

  • VPN services for mobile and desktop devices
  • Encrypted internet connections
  • Global VPN server network
  • Streaming and content access tools
  • Gaming and browsing optimization
  • Free and premium subscription plans
  • Cross-platform VPN applications

User Sentiment

User feedback is mixed, with complaints frequently focusing on subscription billing, account management, and connection reliability.

  • Unexpected subscription renewals and recurring charges
  • Difficulties obtaining refunds after billing disputes
  • Confusion regarding free trials and automatic renewals
  • Connection instability or inconsistent performance
  • Problems activating premium subscriptions after payment
  • Account login and subscription recognition issues
  • Delays in customer support responses
  • Privacy and data handling concerns raised by some users and researchers
  • Challenges canceling subscriptions through app stores or payment platforms

Share Your Experience

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