On December 1, 2024, I rented a car from Sixt at Sabiha Gökçen Airport. Despite not requesting any extra services or charges, I was wrongfully charged approximately ₺1000 as a pre-authorization fee. The problem is, this amount has not been refunded, even though I returned the vehicle as agreed with no issues.
To make matters worse, Sixt claims that I personally requested this charge, which is absolutely false. I have reached out to customer support via email multiple times, but instead of resolving the issue, they keep giving vague or misleading responses.
I demand an immediate refund of this unauthorized charge. Sixt, please take responsibility and refund my money without further delay.
On November 15, 2024, I rented a car for two days from the Kadıköy Sixt Rent a Car branch. During my trip, I noticed the car pulling to the right and contacted roadside assistance. They directed me to the Sabiha Gökçen office for a vehicle exchange, claiming they had already emailed the necessary in...
I made a Sixt Rent a Car reservation from Turkey, paying the full amount in advance by credit card. However, when I arrived at Riyadh Airport, the local office demanded payment again, claiming that my initial transaction was not visible in their system. They told me to email customer service to corr...
For our July overseas trip, I booked a car from Sixt Rent a Car and in February they charged me €655 for the rental. However, after returning the vehicle, an additional €155 was taken from my account without any explanation. I have sent multiple emails asking for clarification, but I never received ...
I recently rented a car from Rent A Car Sixt, a Renault Clio with the license plate 34een453, from December 21st, 2022 to December 30th, 2022. I decided to extend the rental for an additional month. I returned the vehicle to the Istanbul Airport branch without any issues and the staff there received...
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