Although I paid for coverage, the staff tried to sell me additional insurance, which I declined. He warned me that I would be driving without insurance, so I used the car for 5 days in fear. Despite this, Sixt charged me an extra €176 after I took the car and left the airport. When I asked the same staff member about this amount, he said he didn’t understand it either but promised to look into it. After returning home, I emailed the company and requested a refund, but they replied, saying the amount was for insurance. Charging money without asking, telling me I was driving without insurance, and taking money after I had already left the airport—this is shocking, and I feel they extorted my money.
I reserved a car with Sixt two days in advance, carefully confirming the details over the phone at least five times. However, when I arrived to pick up the car, I was shocked to learn that additional insurance charges would be added on top of the quoted rental price. They initially promised me a 45%...
I booked a rental car through Booking.com with Sixt and purchased the full protection package offered during the reservation process. I assumed everything was covered — until I arrived at the Sixt counter to pick up the car. To my surprise, the Sixt representative told me that the full protection I...
I rented a car from Sixt Rent a Car abroad and left a €500 deposit as required. At the time of return, I was told that the full deposit would be refunded to my account. However, without any prior notice or consent, Sixt later withheld €90, claiming it was a deduction for insurance. The problem is, ...
I rented a car from Sixt at Bru Airport with a total cost of 425 Euros. They charged 725 Euros to my card, including a 300 Euro provision. I was told that returning the car to a different airport in the same city would be fine with an additional 25 Euro fee. However, after a smooth return, I was cha...
While renting a car from Sixt at Podgorica Airport, the customer representative strongly advised me to get full insurance coverage, assuring me that I wouldn’t face any issues in the event of an accident. I trusted that guidance and chose the comprehensive insurance package. During the rental, I ac...
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