Sixt Kosovo Didn’t Refund My Deposit Despite Confirming No Issues

I rented a car from Sixt at Pristina Airport (Kosovo) from May 28 to June 1. As part of the rental process, a €500 deposit was blocked on my card. Now, it’s been 19 days since the return of the vehicle, and I’m still waiting for the deposit to be released. I followed up with the Sixt branch in Prist...

I rented a car from Sixt at Pristina Airport in Kosovo from 30.08 to 06.09 and was assured that my €1000 deposit would be refunded within two weeks. However, it's now the third week, and I still haven’t received my deposit. Every day, I’m told, “tomorrow, tomorrow,” but nothing happens. They have al...

We made a reservation to rent a car at the Kosova airport and paid a deposit. However, our flight was delayed by an hour, and they moved our car reservation to the next day. We had no choice but to rent another car, but our deposit was not refunded. The Sixt representatives assured us that the rese...

On August 10, I made a prepaid reservation with Sixt’s Pristina, Kosovo branch for a Kia Ceed, paying €279 in advance via credit card in July (Reservation No: 9722650965). However, despite my driver’s license being linked to my ID, the staff refused to deliver the car. I then asked to transfer the r...

On June 24, 2024, I rented a car from Sixt Rent a Car at Pristina Airport in Kosovo, and a €700 hold was placed on my bank card. Later, on July 3, 2024, we extended the rental period by 3 days and paid the additional fees. However, it's been 15 business days, and I still haven't received my refund. ...

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