BlaBlaCar

As a long-time user of the BlaBlaCar app, I believe the platform has completely drifted away from its original purpose. While the core idea of the app is to provide affordable and safe travel, I now see that both pricing and user behavior no longer align with that goal. I have repeatedly encountered...

I am a long-time user who has been using my BlaBlaCar driver account without any issues for years. After a long break, I started using the app again yesterday and today. As of today, about an hour ago, I noticed that my account had been blocked without any explanation, and I am currently unable to l...

On December 28, 2025, I posted a ride listing on the BlaBlaCar app for the Antalya route. After posting the listing, I was reported in an inappropriate and unjustified manner by an individual, and as a result of this complaint, my account was suspended even though there was no element of wrongdoing....

I have been experiencing a login problem with the BlaBlaCar app on my Android phone for about a week. I am unable to access my account because I do not receive the password reset link when I request a reset. The email or SMS with the reset link simply never arrives, so I cannot change my password an...

On November 2, 2025, my BlaBlaCar account was locked without any explanation. The issue began after I reported a user who demanded a fare far higher than the listed price and sent me an offensive message saying, “Get on a bus, smart guy.” Shortly after submitting this report, my account was suddenly...

The phone verification system for BlaBlaCar is giving me a lot of trouble. The software won't validate my phone number for no evident reason. It keeps giving me an error screen that says, "Phone used and recoverable." I don't know why this is happening. I've never used my number in a strange way, th...

My BlaBlaCar account (islm*[email protected]**) was suspended about a month ago without any clear reason. The notice I received stated that it was due to “inappropriate behavior,” but I have never had any issues with passengers, and my profile reviews are entirely positive. I strongly believe that t...

My BlaBlaCar mobile account has been blocked for about a month without any explanation. I have not received any notification or reason regarding why my account was suspended. Despite contacting customer support several times, I have not received any response or assistance. The account remains perman...

I experienced severe harassment on the BlaBla app when a user I didn’t know contacted me to arrange a ride. As soon as we started communicating, they sent me disturbing and offensive messages. This person even shared their phone number and demanded that I call them. What followed was a series of vul...

My BlaBlaCar account has been blocked, and I’ve been waiting for a resolution for quite some time now, but nothing has changed. I suspect the reason for the block is that I accidentally uploaded the wrong vehicle information. Since then, I haven’t been able to access my account, and the issue remain...

BlaBlaCar permanently deleted my account without providing any reason, proof, or explanation. I was not warned, not contacted, and not even told what I supposedly did wrong. I’ve always followed the community rules, yet my access was suddenly revoked. It’s extremely disappointing that a platform thi...

My BlaBlaCar account was suddenly blocked based on an accusation that I took an off-platform payment. I want to make it absolutely clear: I did not receive any such payment, nor did I ever violate BlaBlaCar’s payment rules. The claim is completely baseless, and I find it extremely frustrating to be ...

I've been using BlaBlaCar for a long time and have had many pleasant ride-sharing experiences through the platform. Every passenger I’ve traveled with rated me 5 out of 5, and I’ve built a strong, positive reputation. But during my most recent trip, I posted a ride offer with a motorcycle instead of...

I’ve been using BlaBlaCar as a driver and generally trusted the platform’s structure. However, during a recent ride, I encountered a serious flaw that left me frustrated and financially harmed. A passenger contacted me via the BlaBlaCar app but did not make a reservation—he only messaged me. Despite...

I’m having a really annoying problem with BlaBlaCar’s phone verification system. The app is frustratingly unable to verify my phone number, repeatedly displaying an error message that states, “Phone used and recoverable.” I’m really puzzled about why this is happening. I’ve always used my number nor...

Dear Blablacar Support Team, I have been an active and dedicated user of the Blablacar platform for a long time, with over 30 completed trips and an average rating of 4.8 out of 5. However, I was recently surprised to find that my account has been blocked. I understand that this may be related to in...

I’ve been an active and responsible BlaBlaCar user for a long time, having completed over 30 rides with a high user rating of 4.8 out of 5. That’s why I was extremely disappointed to find my account blocked without warning, despite always being transparent with passengers and never demanding more th...

On 28.06.2025, I encountered a serious problem with the BlaBlaCar app during my ride booking. Many of the phone numbers listed on driver profiles do not belong to the drivers themselves. Whenever I tried to call a listed number, I received responses like, “I’m not that person, you have the wrong num...

On 30.06.2025, I noticed that my BlaBlaCar account was unfairly suspended. I use the app frequently for work-related travel, regularly posting ride listings to share trips with other users. Despite strictly following all community guidelines and ensuring the safety and comfort of my passengers, my a...

On 19.06.2025, I purchased a BlaBlaCar bus ticket for the Milan–Munich route. While waiting for the bus, I received an email notification informing me of a 120-minute delay. This unexpected and lengthy delay caused significant disruption to my travel plans, leaving me stranded and stressed at the st...

I installed the app, intending to offer shared rides. However, I was offered passengers going to locations outside my planned route. I then used the app to explain that I could take them if I received compensation for the extra distance, since they weren't departing from my starting point or going e...

I'm absolutely furious with BlaBlaCar! I simply cannot upload a profile picture, no matter what I do. My photo absolutely complies with all their picture rules, yet the app keeps rejecting it. This is utterly ridiculous and incredibly frustrating. To make matters worse, there's no one to contact fo...

I am absolutely furious with BlaBlaCar! Your app consistently blocks my account without any reason whatsoever. I keep questioning if I've done something wrong, so I create a new account, but it gets blocked even before I message anyone, post a ride, or even upload a profile picture! This is complet...

I forgot my bag on the bus that departed from Amsterdam at 08:10 PM on 12.06.2025 and arrived in Brussels at 11:30 PM. I have my passport, money, cards and ID in it. I am calling but it is always busy. I will return to my country in the morning on 14.06.2025. I need my passport very urgently. Can yo...