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BlaBlaCar

BlaBlaCar Logo
BlaBlaCar

Complaints

87 complaints
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Request For Review Of Suspended BlaBlaCar Account

4

My BlaBlaCar account linked to the email address musamobicar***@gmail.com and the phone number +91 7780944*** has been s...

Lost BlaBlaCar Car Account

10

I have been using BlaBlaCar as a driver, offering rides to passengers with my car, and on 27/06/2026 at exactly 11:54 PM...

Old BlaBlaCar Account Blocks Phone Number From New Sign-Up

I previously had an account on BlaBlaCar, but I haven't been able to log into it for about 2-3 years now. Since I can't ...

BlaBlaCar Account Suspended With No Support Channel to Contact

I posted a listing on BlaBlaCar for a trip from Istanbul to Bursa. Even though I created the listing, I never accepted a...

BlaBlaCar Support Isn't Responding to My Account Suspension Inquiry

I have an account on the BlaBlaCar ride-sharing app, but I just noticed that my account has been suspended. When I tried...

BlaBlaCar Suspends My Account After Driver Files One-Sided Complaint

On June 18, I agreed to a price of $7 per person for a trip from Izmir to Bandırma with a driver named T****** Ü*** thro...

BlaBlaCar Identity Document Flagged as Duplicate With No Explanation

I tried to verify my identity for my BlaBlaCar account, and on June 19, I took a photo of my ID and uploaded it to the s...

BlaBlaCar's Price Cap Doesn't Cover Rising Fuel and Toll Costs

I've been driving the Istanbul–Aydın route on BlaBlaCar for a long time, and I'm experiencing serious financial strain b...

BlaBlaCar Won't Verify Phone Number Tied to Another Account

While signing up for the BlaBlaCar app, I can't seem to verify my phone number. The system keeps showing a "This number ...

BlaBlaCar Driver Takes Payment, Never Shows Up, Then Blocks Me

On 06/03/2026, I arranged a trip from Ankara to Antalya with a driver through BlaBlaCar. We were supposed to depart toda...

BlaBlaCar Driver Mocks Passenger Over Price Negotiation, Refuses Ride

I had a very inappropriate and frustrating experience with a driver while searching for a trip from Kayseri to Izmir thr...

BlaBlaCar Trips Keep Getting Canceled by Unresponsive or Fake Accounts

I had used the BlaBlaCar app a few years ago, and back then I noticed that every single trip I messaged about ended up c...

Partial Refund After Cancelling BlaBlaBus Ticket

3

I booked a BlaBlaBus ticket from Barcelona to Paris for 28/05/2026, with a total price of 49.48 €. Shortly after making ...

BlaBlaCar Account Suspended Without Explanation or Prior Warning

4

On 29 May 2026, I discovered that my BlaBlaCar account had been blocked and I received an “account suspended” message wh...

BlaBlaCar Account Blocked Without Explanation or Access Recovery

46

My BlaBlaCar account, which is associated with the email address shahulos***@gmail.com and the mobile number 9843242***,...

Unable to Use BlaBlaCar Due to Account Suspension

247

My BlaBlaCar account associated with the email address ashish321***@gmail.com and mobile number 95575550** has been bloc...

BlaBlaCar Refuses to Clarify Reason for Account Ban

68

My BlaBlaCar account, registered under the email address sisindrikorr***@gmail.com and phone number 63031565**, was susp...

Brand Overview: BlaBlaCar

BlaBlaCar is a long-distance carpooling and shared travel platform operated by Comuto S.A., headquartered in Paris, France. Founded in 2006, the company connects drivers with empty seats to passengers traveling in the same direction, helping users reduce travel costs through ride-sharing services.

Contact Info

Customer Support: BlaBlaCar mainly provides customer assistance through its online Help Center and support forms.

Customer Support Email: [email protected]

Industry and Operations

BlaBlaCar operates in the transportation and mobility industry. The platform focuses on long-distance ride-sharing, connecting drivers and passengers through its website and mobile applications. In some regions, the company also offers bus transportation services.

  • Long-distance carpooling services
  • Shared travel and ride-matching platform
  • Mobile app and web-based booking system
  • Intercity bus ticket services in selected countries
  • User verification and travel rating systems
  • Cost-sharing transportation model
  • Cross-country and regional travel solutions

User Sentiment

User sentiment toward BlaBlaCar is mixed. Many users appreciate the affordable travel options, but complaints frequently focus on cancellations, account restrictions, payment issues, and customer support responsiveness.

  • Drivers canceling rides at the last minute
  • Difficulty receiving refunds after canceled trips
  • Accounts being suspended or restricted unexpectedly
  • Complaints about delayed customer support responses
  • Issues with payment processing and booking confirmations
  • Passengers reporting unreliable drivers or no-shows
  • Concerns regarding safety and user verification
  • Problems updating personal or vehicle information
  • Frustration over limited direct communication with support teams

Share Your Experience

If you’ve experienced issues with BlaBlaCar, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.