BlaBlaCar

I am a BlaBlaCar user from India and I access the service via the Android a...pplication. My account is currently blocked and I cannot log in to my BlaBl...

I booked a BlaBlaBus ticket from Barcelona to Paris for 28/05/2026, with a total price of 49.48 €. Shortly after making ...this booking I realized I had selected the wrong date and I cancelled the ticket about an hour later. Despite cancelling so quickly, I only received a refund of 13 €, which I find ...

On 29 May 2026, I discovered that my BlaBlaCar account had been blocked and I received an “account suspended” message wh...en I tried to use the service. I have not received any prior information or clear explanation about the reason for this suspension, and I believe this situation is unfair and preve...

My BlaBlaCar account, which is associated with the email address shahulos***@gmail.com and the mobile number 9843242***,... has been blocked and I am no longer able to use the BlaBlaCar app or its services. I did not receive any notification or clear information about why my account was suspended, and ...

My BlaBlaCar account associated with the email address ashish321***@gmail.com and mobile number 95575550** has been bloc...ked, and I am unable to use the service. I am not aware of the exact reason for this restriction and have not been able to resolve the issue on my own. I respectfully request tha...

I am experiencing an issue with my BlaBlaCar account, which appears to have... been blocked. My registered mobile number is 95575550**, and my email add...

My BlaBlaCar account, registered under the email address sisindrikorr***@gmail.com and phone number 63031565**, was susp...ended on February 8, 2026 without any explanation. I did not receive any email or notification from BlaBlaCar stating the reason for the suspension. I was using the account as a p...

As a long-time user of the BlaBlaCar app, I believe the platform has completely drifted away from its original purpose. ...While the core idea of the app is to provide affordable and safe travel, I now see that both pricing and user behavior no longer align with that goal. I have repeatedly encountered...

I am a long-time user who has been using my BlaBlaCar driver account without any issues for years. After a long break, I... started using the app again yesterday and today. As of today, about an hour ago, I noticed that my account had been blocked without any explanation, and I am currently unable to l...

On December 28, 2025, I posted a ride listing on the BlaBlaCar app for the Antalya route. After posting the listing, I w...as reported in an inappropriate and unjustified manner by an individual, and as a result of this complaint, my account was suspended even though there was no element of wrongdoing....

I have been experiencing a login problem with the BlaBlaCar app on my Android phone for about a week. I am unable to acc...ess my account because I do not receive the password reset link when I request a reset. The email or SMS with the reset link simply never arrives, so I cannot change my password an...

On November 2, 2025, my BlaBlaCar account was locked without any explanation. The issue began after I reported a user wh...o demanded a fare far higher than the listed price and sent me an offensive message saying, “Get on a bus, smart guy.” Shortly after submitting this report, my account was suddenly...

The phone verification system for BlaBlaCar is giving me a lot of trouble. The software won't validate my phone number f...or no evident reason. It keeps giving me an error screen that says, "Phone used and recoverable." I don't know why this is happening. I've never used my number in a strange way, th...

My BlaBlaCar account (islm*[email protected]**) was suspended about a month ago without any clear reason. The notice I re...ceived stated that it was due to “inappropriate behavior,” but I have never had any issues with passengers, and my profile reviews are entirely positive. I strongly believe that t...

My BlaBlaCar mobile account has been blocked for about a month without any explanation. I have not received any notifica...tion or reason regarding why my account was suspended. Despite contacting customer support several times, I have not received any response or assistance. The account remains perman...

I experienced severe harassment on the BlaBla app when a user I didn’t know contacted me to arrange a ride. As soon as w...e started communicating, they sent me disturbing and offensive messages. This person even shared their phone number and demanded that I call them. What followed was a series of vul...

My BlaBlaCar account has been blocked, and I’ve been waiting for a resolution for quite some time now, but nothing has c...hanged. I suspect the reason for the block is that I accidentally uploaded the wrong vehicle information. Since then, I haven’t been able to access my account, and the issue remain...

BlaBlaCar permanently deleted my account without providing any reason, proof, or explanation. I was not warned, not cont...acted, and not even told what I supposedly did wrong. I’ve always followed the community rules, yet my access was suddenly revoked. It’s extremely disappointing that a platform thi...

My BlaBlaCar account was suddenly blocked based on an accusation that I took an off-platform payment. I want to make it ...absolutely clear: I did not receive any such payment, nor did I ever violate BlaBlaCar’s payment rules. The claim is completely baseless, and I find it extremely frustrating to be ...

I've been using BlaBlaCar for a long time and have had many pleasant ride-sharing experiences through the platform. Ever...y passenger I’ve traveled with rated me 5 out of 5, and I’ve built a strong, positive reputation. But during my most recent trip, I posted a ride offer with a motorcycle instead of...

I’ve been using BlaBlaCar as a driver and generally trusted the platform’s structure. However, during a recent ride, I e...ncountered a serious flaw that left me frustrated and financially harmed. A passenger contacted me via the BlaBlaCar app but did not make a reservation—he only messaged me. Despite...

I’m having a really annoying problem with BlaBlaCar’s phone verification system. The app is frustratingly unable to veri...fy my phone number, repeatedly displaying an error message that states, “Phone used and recoverable.” I’m really puzzled about why this is happening. I’ve always used my number nor...

Dear Blablacar Support Team, I have been an active and dedicated user of the Blablacar platform for a long time, with ov...er 30 completed trips and an average rating of 4.8 out of 5. However, I was recently surprised to find that my account has been blocked. I understand that this may be related to in...