On July 23, 2025, I rented a car from Sixt at Zurich Airport, Switzerland through Booking.com (Reservation No: 783590114). For the rental, I also purchased full protection insurance via Rentalcover.com. When I picked up the vehicle, I noticed scratches on the rims and reported them at the time of delivery, though I am not sure whether they were properly recorded.
After returning the vehicle, I received a notice stating that I must pay CHF 1000 by August 22. So far, I have not made any payment, only received this demand. For the rental itself, I already paid ₺31,000 and a CHF 522 deposit. Despite emailing Sixt customer service, I have not received any resolution.
I strongly object to being unfairly charged for pre-existing scratches and to having my deposit withheld. I demand that this unjust damage claim be canceled and that my CHF 522 deposit be refunded immediately.
On August 15, 2025, I rented a BMW 3 model car from Sixt and returned it without any issues at Stuttgart Airport. At the time of return, I was explicitly told that there were no problems, and the return slip also showed no damage recorded. However, on September 3, 2025, I was unexpectedly billed €1...
As confirmed by the booking receipt dated 17/06/2024, I made a 7-day car rental reservation through Booking.com with reservation number 765494310. The rental was to pick up the car at Berlin Airport and return it at Frankfurt Airport. I paid €396.35 excluding insurance, €150 for insurance, and a €30...
I rented a car from Sixt through Booking.com (reference number 729864590) for use in Germany and added full protection coverage via RentalCover. After using and returning the car, Sixt claimed there was damage to the rims and charged me for the repair. I paid the amount and submitted all necessary d...
I rented a car for 9 days on June 23 from Sixt rent a car in Switzerland. After returning, they sent an invoice of 585 CHF to my mail because there was a scratch on the rim. I did not have any accidents during my use, I do not know how the scratch happened or whether it happened before because they ...
I rented a car from Enterprise at Zurich Airport through Discover Cars.com for the period of May 28–31, 2025. As part of the rental agreement, a deposit of 1,000 CHF was blocked on my credit card. I returned the vehicle without any damage, on time, and in full compliance with all conditions. However...
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