I would like to report some technical issues I’ve been experiencing in the game Ice Age Adventures, developed by Gameloft. Even though I successfully completed the mission to rescue all four deer needed to complete the family, the mission does not appear as completed in the system, and I’m unable to...
I'm having a major issue with Asphalt X on my computer and I’m beyond frustrated. When I try to open the game, it simply won’t progress. If I disconnect my internet, I get stuck on the message saying, “Checking online profile.” But when I reconnect the internet, the game just freezes and becomes com...
I purchased a 141.75₺ package in the Asphalt Legends mobile game, but the purchase was incomplete. Specifically, I did not receive the 35 blueprints included in the package. While the in-game currency and other items were credited correctly, the blueprints I paid for are missing. This is incredibly...
I purchased a Platinum ticket in Vegas, but the outfits consistently arrive incomplete. Customer service insists the items are visible on my screen, yet they are not in my inventory. If they were, I’d simply use them, but this issue has occurred three times now. I’ve even shared Gameloft’s customer...
I haven’t accessed my Vegas Gangster game account for two years, and now it’s completely gone. Despite being linked to my Google account, I cannot recover it. How does an account tied to Google disappear? I reached out to Gameloft customer service for help, but all I’ve received are automated respo...
Since the latest Asphalt 9 update, my game starts with a new profile every time I log in. When I attempt to connect via Google, I receive an error message saying the login failed. Reporting this issue through the help center takes hours, and even after contacting support directly via email, I only r...
I’ve been trying to make in-game purchases in Gameloft’s Asphalt Legend for two months, but I keep getting the error code 0-0-2-0 2147467260. I reported this issue multiple times, but despite waiting for two months, I’ve received no helpful response. To make matters worse, they’ve now stopped replyi...
While I was at work, some visiting children used my PlayStation 5 and made an unauthorized purchase in Gameloft’s Asphalt Legend game. They bought a car skin for ₺349 using player ID u-g865dh. This purchase was made by mistake, and I am requesting a refund for this transaction as it was not authoriz...
I’ve spent around $1,000 on Gameloft's March of Empires in Kingdom 523, only to have my castle removed by the Game Loft team without any explanation or refund. It’s frustrating that despite investing a significant amount of money, there's no compensation offered. I've noticed that while they impose ...
I’m frustrated with Gameloft because I want to delete the app, but I’m not getting any refunds for my purchases. This includes my most recent purchase, which was also denied a refund. The inability to get my money back has only added to my frustration, leading me to the decision to delete the game a...
I made a purchase in Asphalt 9, and the payment was deducted from my account, but the purchase wasn’t reflect in my game account. I urgently need this issue resolved. I contacted Gameloft customer service via email, but they were of no help. They asked me to provide the receipt, which I did, yet no ...
Hello, I've been trying to download Asphalt 8 on my tablet, but the main game download gets stuck at 16%. I've attempted the download multiple times—at least two to five attempts—but I keep encountering the same issue. This never happened before when I downloaded the game. After deleting and trying ...
I’ve been playing on the Gameloft platform for over 5 years, specifically a game called Planet Online Dünya Hakimiyeti. Despite my long-term commitment, I’m unable to access any of the rewards offered in the game due to a persistent player ID error. I've reached out to customer support multiple time...
I’ve been unable to connect my Asphalt 9 game to my Facebook account, and despite emailing support, I’ve received no response. The process for resolving this issue is extremely slow, and there’s no representative to speak with directly. I’ve tried everything—uninstalling and reinstalling the game, c...
Modern Combat 5 has become unplayable due to hackers controlling the game. They infiltrate teams, block access, and manipulate the game without consequence. It’s clear that, because this is an older game, Gameloft has completely let it go, and there’s no support or action from the company to resolve...
I’ve been playing Asphalt 9 regularly without any issues, but for the past two days, I haven’t been able to log into the game. I’ve worked hard to level up, and now I’m really frustrated that I can’t access my progress. I don’t understand why this is happening, and I need help figuring out the cause...
I've been playing Sniper Fury since 2017 and I've had a blast with it. But on February 20, 2024, I logged in and saw that all my progress was gone. I'm really let down and annoyed. I've put in so much time and money into this game, and now it's all disappeared. I reached out to Gameloft customer sup...
My old account is still visible in Google Play Games, I have lost all of my progress and am unable to synchronize it, have emailed customer service several times, but have only gotten an automated response each time. As a devoted client who enjoys this game, this silence is aggravating and intolerab...