We made two non‑refundable car rental reservations through Priceline in Miami, USA, each for 20 days starting on Decembe...r 28, 2025, for a family trip with my parents, my sister, my husband and our kids. The Priceline trip numbers are 855-682-975-18 and 865-403-005-18. After booking, our airline chan
Quite terrible Priceline experience. We reserved what we believed to be a fantastic discount, only to discover later tha...t the reservation did not really include checked luggage or seats—none of which was specified upon booking. When we contacted Priceline customer support to ask questions, they were
I booked a Priceline hotel for a stay in New York City from 05/15/2025 to 05/18/2025. Assuming everything was in order, ...I got a confirmation email. When I arrived, though, the hotel staff told me Priceline had canceled my reservation on May 05, 2025. About this cancelation, I had not gotten any aler
DO NOT USE PRICELINE! I booked a hotel through Priceline for a trip to visit family in Michigan. After driving from Flor...ida, we realized the hotel was in the wrong city, almost two hours away. Exhausted, I tried to cancel the booking online but couldn't. I called the hotel over 15 times with no answ
I booked a family vacation through Priceline, expecting the advertised amenities to be accurate. However, upon arrival, ...we were disappointed to find that key children's facilities, including the pool, were either under construction or closed. The hotel claimed the changes were recent, but this hardl
I had to spend a night at the La Quinta Inn & Suites by Wyndham three days ago. I came across some reviews on Priceline ...and decided to book this hotel due to its affordable price. Upon my arrival at the hotel at 10:00 PM and stepping into the room, I was appalled by the uncleanliness and lack of ven
My wife and I were excitedly discussing our upcoming trip to Paris. We made our flight reservations with Priceline a cou...ple of months ahead of time and settled the payment in full. Regrettably, just six days prior to our flight, my wife had a fall and sustained an injury to her foot. We had to chang
On March 5th, I made a flight reservation with Priceline for a business trip with Delta Airlines. Because of an unexpect...ed meeting cancellation, I had no choice but to cancel my flight. The airline representative confirmed that the refund has been issued to Priceline and they are now responsible for
Priceline is a major online travel agency that helps consumers find discount rates for travel-related purchases. The company was founded in 1997 by Jay S. Walker and is currently a wholly owned subsidiary of Booking Holdings Inc.
Priceline does not have a publicly available official customer support email address, as the company primarily routes inquiries through its online chat and help center forms. However, customers can reach their official phone support by calling 1-877-477-5807.
Priceline operates in the online travel industry, functioning as a third-party intermediary between travelers and travel service providers. Its business model relies on negotiating discounted rates with suppliers and offering a mix of standard retail bookings and opaque inventory sales where specific details are hidden until purchase.
Overall user sentiment toward Priceline leans heavily negative on third-party review platforms, with many consumers expressing frustration over the risks of booking through an intermediary and the lack of reliable support during travel emergencies.
If you have experienced issues with priceline, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
