5
Resolved
Sidra Chain OTP Not Received - Account Access Lost
June 11 5:30 PM68
In the past, I used my Sidra Chain account on my mobile phone with a phone ...number login, and I also logged in with my personal Gmail account. Since th
Nguyễn
Member since June 2026
Complaints
Supported Complaints
Accidentally Deactivated My Sidra Chain Account and Need It Reactivated
June 11 1:12 AM85
I am writing regarding a problem with my Sidra Chain KYC portal account. On 10/06/2026, I accidentally tapped the “Deact...ivate” option on my account, and since then I have been unable to sign in or access my KYC portal. This deactivation was a mistake, and I urgently need my account to be restored so