I purchased the Dior Lip Glow during the Sephora sale, but unfortunately, one of them arrived opened with a fingerprint on it, how can I exchange these items at Sephora?
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Xolvie Resolution Specialist12 Eylül 2024 14:10
Sephora allows you to exchange the product. Here's what you can accomplish:
Either by phone, email, or online chat, get in touch with their customer support crew. Clearly state the circumstances, noting that the item arrived unsealed and has a fingerprint.
Provide evidence of purchase. Prepare to offer as evidence of purchase your order number or receipt.
Follow the exchange process by the customer support agent. They can want you to send a replacement and back the opened lip glow.
This information is what we can offer. If you have some other experiences, please feel free to share.
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