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Complaints

45 complaints
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Smallpdf Cancellation Issue

Gayathri
Gayathri
April 23 4:45 PM16

I subscribed to the Smallpdf Pro trial on 22 April and cancelled it on the same day. After cancelling, the system showed...

1

Smallpdf Subscription Refund Due To Cancelation After A Week

Agnieszka
Agnieszka
April 18 10:52 PM23

I am writing regarding my Smallpdf Pro yearly subscription linked to the email address lis***@Onet.pl. I was charged for...

Refund For Unspecified Smallpdf Free Trial Charges

Abhipsa
Abhipsa
April 17 8:35 PM70

I registered on the SmallPDF website for a free trial on 17/02/2026 using the account under the name Abhipsa K*** with t...

Smallpdf Double-Charged Despite Cancellation

richard
richard
April 14 4:50 PM10

I signed up for the 7‑day free trial of Smallpdf Pro and cancelled the subscription within the trial period. Despite can...

Charged By Smallpdf For Annual Subscription

Magdalena
Magdalena
April 9 10:23 PM7

I signed up for a free trial of Smallpdf’s PDF text editing service on 8 April 2026 directly through the Smallpdf websit...

Unauthorized $12 Charge by Smallpdf After Canceling Pro Plan

Shallom
Shallom
March 19 9:44 AM17

I am writing to report an unauthorized charge of $12 made by Smallpdf on my debit card on March 19, even though I had al...

2

Smallpdf Subscription Still Charging ADCB Card After Cancellation Request

REJITHA
REJITHA
March 10 3:16 PM22

I have a credit card with ADCB, and it is currently being automatically charged for a “Smallpdf” subscription in the amo...

Request For Refund From SmallPDF

Maureen
Maureen
March 5 9:06 PM36

I am writing regarding an automatic charge to my Smallpdf subscription that I did not intend to continue and for which I...

Smallpdf Charges Card During Free Trial Without Clear Consent

Emine
Emine
January 9 5:32 AM65

On January 8, 2026, I started the Smallpdf Pro free trial. Despite using a free trial, I noticed that $15 was charged to...

Smallpdf's Unexpected Renewal Charge - Request For Refund

Aonuma
Aonuma
January 8 6:50 AM46

I’m writing regarding an unexpected charge for my Smallpdf subscription, even though I no longer wish to use the service...

Smallpdf Pro Auto-Renewal Charge Complaint

Hanni
Hanni
December 8, 2025 11:28 AM51

I am writing regarding my Smallpdf Pro annual plan, which was unexpectedly renewed on 7 December and charged to my credi...

5
Resolved

Smallpdf Billed Me Without Warning During Free Trial

Nisa
Nisa
December 7, 2025 1:27 AM40

"Thank you Smallpdf"

I started using the Smallpdf app during the free trial period. I assumed I ...

1

Smallpdf Free Trial Turned Into an Unauthorized $18 Charge

Hasret
Hasret
December 6, 2025 4:27 AM49

I signed up for Smallpdf to use it as a free trial. Even though I did not see any clear information stating that I would...

Smallpdf Charged My Card Without Consent - Refund Needed

Madisha
Madisha
December 2, 2025 9:59 AM35

On 31 November 2025, an amount of R1 858.28 was deducted from my Capitec account, using my card ending in 6659, for a tr...

Smallpdf Charged Me After I Canceled Free Trial — Requesting Refund

Rubar
Rubar
November 30, 2025 10:36 AM50

I signed up for Smallpdf as part of the free trial period. Even though I canceled my subscription before the trial ended...

Smallpdf Fails to Refund Unauthorized Subscription Charge

Cemal
Cemal
November 25, 2025 3:38 PM17

On November 25, I noticed that $135 was charged by Smallpdf without my knowledge or consent. Prior to this transaction, ...

Smallpdf Unauthorized Debit After Subscription Cancellation

shine
shine
November 21, 2025 10:48 AM69

I need some help or guidance. A few days ago, I cancelled my Smallpdf subscription, but today I woke up to see an unauth...

Canceled Smallpdf Subscription but Still Getting Charged — How to Stop It

Selin
Selin
November 6, 2025 10:45 PM63

Even though I canceled my Smallpdf Premium plan months ago, since June 2025, I’ve noticed that a $12 monthly charge cont...

Smallpdf Charged Me After Free Trial Ended

Ali
Ali
November 5, 2025 12:33 AM60

Hello, my name is Ali S***. I’m writing to inform you that I forgot to cancel my Smallpdf free trial after the 7-day per...

Smallpdf Free Trial Not Canceled - Charged For Subscription, Refund Request

Oduetse
Oduetse
October 28, 2025 10:28 AM57

Dear Smallpdf Support Team, I hope this message finds you well. I recently signed up for a free trial with Smallpdf but ...

How to Cancel Smallpdf Subscription and Request a Refund

Didem
Didem
October 26, 2025 6:09 PM82

On October 26, 2025, I noticed that a charge of approximately $12 was withdrawn from my account without my knowledge or ...

Unrecognized Smallpdf Payment on Bank Statement — How to Fix It Fast

Melis
Melis
October 17, 2025 4:10 PM45

On October 17, 2025, a charge of approximately $286 was made on my Enpara credit card in the name of Smallpdf, without m...

Smallpdf Charged Me After Free Trial — How to Get a Refund

Barão
Barão
October 16, 2025 4:48 PM64

I used the Smallpdf online platform to edit a PDF file, and I was asked to enter my credit card information for what I b...

SmallPDF Unauthorized Charges - Refund Demand

Barão
Barão
October 16, 2025 4:47 PM56

I used SmallPDF online to edit a PDF file and was asked to enter my card details for free access. I assumed it was a tri...