I purchased an Audi A6 e-tron advanced 2025 for a total of 140,000 euros, and I am using the vehicle in Ankara. From the... first day I bought the car, Audi connect has not been working in Turkey, and I cannot benefit from the Audi connect application and its connected services at all. I contacted Audi
In August 2025, I purchased a brand-new Audi A6 from Doğuş Otomotiv. From the very first moment I took delivery of the v...ehicle and started driving, I noticed loud brake pad noises and a constant humming sound coming from the car. I immediately contacted customer service, roadside assistance was disp
On 04/13/2026, I brought my Audi Q7 to Başaran Service in Isparta for both routine maintenance and a persistent noise co...ming from the vehicle door. I delivered the car specifically so that the regular maintenance could be completed and the door noise issue could be properly repaired. For these servi
My Audi A3, which is only 7 months old and was purchased brand new, has developed torn stitching on both the front right... seat and the rear left seat completely on its own. Despite using the vehicle extremely carefully and responsibly, the seat stitching opening up in such a short period of time clea
I own a 2023 Audi A3 and I experienced a mechatronic transmission malfunction which caused the car to stop working and d...isplay different kinds of fault warnings. My vehicle’s warranty expired only about three months ago, yet this serious issue occurred shortly after, even though I paid more than ₺20
On November 13, we purchased a brand-new Audi A3 from the Audi Avek dealership in Tekstilkent, Istanbul. Just one day af...ter taking delivery, all warning lights in the vehicle suddenly turned on at the same time, with continuous audible and visual alerts activating one after another. We immediately t
The brakes on my Audi Q7 3.0 TDI 272 hp stopped working properly, becoming stiff and unresponsive when maneuvering back ...and forth while parking. To avoid any danger or accidents, I took my vehicle to Aykan, the authorized Audi service center. After listening to my complaint, the service staff, along
"Thank you to the dealer, they solved our problem."
I took delivery of my Audi A6 approximately three weeks ago from Eroz Otomo...tiv in İzmir. However, on October 30, 2025, I began experiencing a problem
"It was processed a bit slowly overall, but it was resolved, thank you for the attention."
I own a 2025 Audi A3, and one of the ambient LED lights is dimmer than the ...others, indicating that the part needs to be replaced. I reported the issue
Our Audi A8L broke down approximately two months ago, and we delivered it to the authorized Audi service center. Despite... being a premium, protocol-level vehicle, it has been in the service center for over two months and still has not been returned. The reported issues—such as problems with the EGR
I own a 2023 Audi A3, and I have now experienced the left side mirror failing to open on three separate occasions. When ...I start the car, the left mirror does not unfold, but after turning the ignition off and restarting the vehicle, the issue temporarily resolves itself. This problem occurs randoml
I own a 2021 Audi A3 1.5 with 58,000 km on it. All regular maintenance has been performed on schedule at Avek Audi Autho...rized Service in Istanbul. My extended warranty expired about 2–3 months ago. Today, the battery warning light came on along with an electrical system fault message, followed by “
On August 28, 2024, I purchased a brand new Audi A3 Sportback 35 Turbo FSI 150 hp Advanced Stronic (license plate 06 BA ...7952, chassis WAUZZZGY0SA029***, engine DXD991712) from the Doğuş Oto Kartal dealership. The vehicle currently has 14,400 km on it, and all maintenance has been performed regularly
On August 28, 2024, I purchased a brand-new Audi A3 Sportback 35 Turbo FSI 150 HP Advanced Stronic from Doğuş Oto Kartal... dealership (license plate: 06 , VIN: WAUZ029439, engine no: DXD991712). The vehicle currently has 14,400 km, and all scheduled maintenance has been completed on time. The most rec
On October 21, 2025, I took my Audi A3 to Doğuş Oto on Konya Road in Ankara for its 60,000 km maintenance. Although I wa...s told that the service would first provide a cost estimate and get my approval before proceeding, all maintenance work was completed without my consent, and I was charged an exces
Dear Sir or Madam, At the end of 2023, I purchased an Audi Q3 from your dealer Audi Aldo Otomotiv in Mersin. I wish to r...eport persistent problems with the vehicle and my service experience. Vehicle Information: • Plate: 33 ASU 66 • VIN: WAUZZZF37R1035366 • Engine No: DXD389321 • Extended Warranty: v
I purchased my 2023 Audi A3 brand new. Since day one, I've been experiencing transmission vibration and knocking. This p...roblem becomes more pronounced, especially when the transmission warms up. I've visited an authorized service center three times so far. My first visit was to the Fethiye Başaran A
Dear Audi Customer Service, I am the owner of a 2022 Audi Q3 35 TFSI 150 hp Advanced S tronic vehicle, with VIN WAUZZZF3...1N1099641 and engine number DFY332669, which I purchased from Doğuş Oto Pazarlama ve Tic. A.Ş. Ankara on 14.04.2022, with invoice number BAA2022000000779. At the time of delivery,
Dear Sir/Madam, I purchased an Audi A3 in May 2021 in Turkiye, and from the very first day, I have encountered various s...oftware errors. This situation has seriously undermined my trust in your brand. I am bringing these issues and the difficulties I have faced to your attention and request an urgent
The vehicle with license plate 35 GE 58**and chassis number WAUZZZ4M6JD001966 is a 2017 Audi Q7 3.0 TDI, purchased new f...rom ERÖZ ELEKTROMEKANİK OTOMATİV SAN. VE TİC. A.Ş. It has only been used by the company representative. All maintenance and repairs have been performed at authorized service c
My 25-day-old Audi Q4 broke down and we were left stranded. On 30/01/2025, I purchased the Q4 e-tron quattro from your D...oğuş branch in Ankara. The car with plate number 50 UR ***, while charging with the charger you gave as a gift on 23/02/2025, malfunctioned. The charging port wouldn't come off. I
I took my Audi Q7 to the authorized service, where it stayed for 15 days without any repairs being done. After pointless... delays, they claimed I needed ₺700,000 in repairs due to black smoke coming from the engine. Then they admitted their mistake and said they would replace my battery. They replaced
I took my 2015 Audi Allroad to the authorized Automol service due to water damage in the electronic control unit. All ma...intenance has always been done at the authorized service. They told me the unit had to be replaced but couldn’t find the source of the leak. I paid over ₺30,000 and got my car back
I bought an Audi Q3, and I'm having trouble with the navigation system not working. It’s annoying to deal with this kind... of issue in a car that I thought would perform well. It seems like while other car brands are stepping up their game with new tech and improved features, Audi is lagging when it c
