I own a 2023 Audi A3 and I experienced a mechatronic transmission malfunction which caused the car to stop working and display different kinds of fault warnings. My vehicle’s warranty expired only about three months ago, yet this serious issue occurred shortly after, even though I paid more than ₺20...
On November 13, we purchased a brand-new Audi A3 from the Audi Avek dealership in Tekstilkent, Istanbul. Just one day after taking delivery, all warning lights in the vehicle suddenly turned on at the same time, with continuous audible and visual alerts activating one after another. We immediately t...
The brakes on my Audi Q7 3.0 TDI 272 hp stopped working properly, becoming stiff and unresponsive when maneuvering back and forth while parking. To avoid any danger or accidents, I took my vehicle to Aykan, the authorized Audi service center. After listening to my complaint, the service staff, along...
"Thank you to the dealer, they solved our problem."
I took delivery of my Audi A6 approximately three weeks ago from Eroz Otomotiv in İzmir. However, on October 30, 2025, I began experiencing a problem ...
"It was processed a bit slowly overall, but it was resolved, thank you for the attention."
I own a 2025 Audi A3, and one of the ambient LED lights is dimmer than the others, indicating that the part needs to be replaced. I reported the issue...
Our Audi A8L broke down approximately two months ago, and we delivered it to the authorized Audi service center. Despite being a premium, protocol-level vehicle, it has been in the service center for over two months and still has not been returned. The reported issues—such as problems with the EGR ...
I own a 2023 Audi A3, and I have now experienced the left side mirror failing to open on three separate occasions. When I start the car, the left mirror does not unfold, but after turning the ignition off and restarting the vehicle, the issue temporarily resolves itself. This problem occurs randoml...
I own a 2021 Audi A3 1.5 with 58,000 km on it. All regular maintenance has been performed on schedule at Avek Audi Authorized Service in Istanbul. My extended warranty expired about 2–3 months ago. Today, the battery warning light came on along with an electrical system fault message, followed by “...
On August 28, 2024, I purchased a brand new Audi A3 Sportback 35 Turbo FSI 150 hp Advanced Stronic (license plate 06 BA 7952, chassis WAUZZZGY0SA029***, engine DXD991712) from the Doğuş Oto Kartal dealership. The vehicle currently has 14,400 km on it, and all maintenance has been performed regularly...
On August 28, 2024, I purchased a brand-new Audi A3 Sportback 35 Turbo FSI 150 HP Advanced Stronic from Doğuş Oto Kartal dealership (license plate: 06 , VIN: WAUZ029439, engine no: DXD991712). The vehicle currently has 14,400 km, and all scheduled maintenance has been completed on time. The most rec...
On October 21, 2025, I took my Audi A3 to Doğuş Oto on Konya Road in Ankara for its 60,000 km maintenance. Although I was told that the service would first provide a cost estimate and get my approval before proceeding, all maintenance work was completed without my consent, and I was charged an exces...
Dear Sir or Madam, At the end of 2023, I purchased an Audi Q3 from your dealer Audi Aldo Otomotiv in Mersin. I wish to report persistent problems with the vehicle and my service experience. Vehicle Information: • Plate: 33 ASU 66 • VIN: WAUZZZF37R1035366 • Engine No: DXD389321 • Extended Warranty: v...
I purchased my 2023 Audi A3 brand new. Since day one, I've been experiencing transmission vibration and knocking. This problem becomes more pronounced, especially when the transmission warms up. I've visited an authorized service center three times so far. My first visit was to the Fethiye Başaran A...
Dear Audi Customer Service, I am the owner of a 2022 Audi Q3 35 TFSI 150 hp Advanced S tronic vehicle, with VIN WAUZZZF31N1099641 and engine number DFY332669, which I purchased from Doğuş Oto Pazarlama ve Tic. A.Ş. Ankara on 14.04.2022, with invoice number BAA2022000000779. At the time of delivery, ...
Dear Sir/Madam, I purchased an Audi A3 in May 2021 in Turkiye, and from the very first day, I have encountered various software errors. This situation has seriously undermined my trust in your brand. I am bringing these issues and the difficulties I have faced to your attention and request an urgent...
The vehicle with license plate 35 GE 58**and chassis number WAUZZZ4M6JD001966 is a 2017 Audi Q7 3.0 TDI, purchased new from ERÖZ ELEKTROMEKANİK OTOMATİV SAN. VE TİC. A.Ş. It has only been used by the company representative. All maintenance and repairs have been performed at authorized service c...
My 25-day-old Audi Q4 broke down and we were left stranded. On 30/01/2025, I purchased the Q4 e-tron quattro from your Doğuş branch in Ankara. The car with plate number 50 UR ***, while charging with the charger you gave as a gift on 23/02/2025, malfunctioned. The charging port wouldn't come off. I ...
I took my Audi Q7 to the authorized service, where it stayed for 15 days without any repairs being done. After pointless delays, they claimed I needed ₺700,000 in repairs due to black smoke coming from the engine. Then they admitted their mistake and said they would replace my battery. They replaced...
I took my 2015 Audi Allroad to the authorized Automol service due to water damage in the electronic control unit. All maintenance has always been done at the authorized service. They told me the unit had to be replaced but couldn’t find the source of the leak. I paid over ₺30,000 and got my car back...
I bought an Audi Q3, and I'm having trouble with the navigation system not working. It’s annoying to deal with this kind of issue in a car that I thought would perform well. It seems like while other car brands are stepping up their game with new tech and improved features, Audi is lagging when it c...
In November 2021, I purchased an Audi A4 TDI 4.0 Advance. A few months later, a noise started coming from between the console and the window. When I took it to the authorised service center, I was told that the front console needed to be removed, but there was a risk of breaking the clips, which cou...
I purchased an Audi A8 only a month ago, and after driving just 3000 km, the car has already developed a serious transmission problem. The car cannot shift into reverse, and after consulting the service center, I was informed that the mechatronic system needs to be replaced. It’s extremely disappoin...
Hello, I purchased a 2023 Audi Q8 E-TRON brand new from the dealership in January 2024. By October, the vehicle began showing warning lights and error messages. The dealership sent a tow truck, and the car has now been in service for about 20 days. Attempts to get updates have mostly been unsuccessf...
I'm frustrated with the Bluetooth connectivity issue on my Audi A3. The connection keeps dropping on its own, and no matter what I try, I can’t get it to work properly. I've spent days attempting to resolve this problem, but nothing has worked. I've reset the system, restored factory settings, and ...