I noticed water pooling under the driver's seat of my Audi Q3 during rainy weather. I saw that the water was leaking in ...through the area around the hood release lever, and because of this, I first took the vehicle to the Audi Maslak authorized service center in May. Due to the same issue, I had to g
I noticed peeling on the steering wheel of my 2025 model Audi A6 about 2 months ago. The vehicle has only 29,000 km on i...t, and having the steering wheel deform this way in such a short time is not an acceptable situation. Because of this issue, I applied to the authorized service center, but the pro
I purchased my Audi A6 e-tron S Line model vehicle about a year ago. Recently, while driving, the sunroof glass cracked ...on its own, without hitting any stones or impacts, and this situation has seriously disappointed me both in terms of safety and my expectations from a vehicle in this segment. When
On 07/19/2025, I purchased a brand-new Audi A6 vehicle from the Doğuş Otomotiv dealership in Esenyurt, Istanbul. I paid ...a high price for the vehicle — $74,786 in cash and $48,077 through financing. During the winter, after it snowed, when I turned the steering wheel left and right, I started hearing
I've been experiencing an air conditioning leak issue in my 2018 Audi A5, which I purchased brand new. The leak was iden...tified as being inside the dashboard, specifically the front bulkhead area. I took my vehicle to the authorized service center in Attarlar, Konya, in June 2025, and following an in
In my brand-new Audi New A6 Sedan TDI Quattro, which I purchased from the Doğuş Oto Esenyurt dealership on 12/05/2025 an...d took delivery of on 12/06/2025, "Drive Fault" and "Vehicle Network Fault" warnings appeared the very next day after delivery, with the vehicle at only 280 km. Following the autho
In my 2022 model Audi Q3, which I purchased from the Audi Antalya Başaran dealership, the child safety seat/seatbelt sys...tem started malfunctioning about 4-5 months after I bought the vehicle. What's most frustrating is that even though I don't have children and have never used the back seat, this fa
I purchased an Audi A6 e-tron advanced 2025 for a total of 140,000 euros, and I am using the vehicle in Ankara. From the... first day I bought the car, Audi connect has not been working in Turkey, and I cannot benefit from the Audi connect application and its connected services at all. I contacted Audi
In August 2025, I purchased a brand-new Audi A6 from Doğuş Otomotiv. From the very first moment I took delivery of the v...ehicle and started driving, I noticed loud brake pad noises and a constant humming sound coming from the car. I immediately contacted customer service, roadside assistance was disp
On 04/13/2026, I brought my Audi Q7 to Başaran Service in Isparta for both routine maintenance and a persistent noise co...ming from the vehicle door. I delivered the car specifically so that the regular maintenance could be completed and the door noise issue could be properly repaired. For these servi
My Audi A3, which is only 7 months old and was purchased brand new, has developed torn stitching on both the front right... seat and the rear left seat completely on its own. Despite using the vehicle extremely carefully and responsibly, the seat stitching opening up in such a short period of time clea
I own a 2023 Audi A3 and I experienced a mechatronic transmission malfunction which caused the car to stop working and d...isplay different kinds of fault warnings. My vehicle’s warranty expired only about three months ago, yet this serious issue occurred shortly after, even though I paid more than ₺20
On November 13, we purchased a brand-new Audi A3 from the Audi Avek dealership in Tekstilkent, Istanbul. Just one day af...ter taking delivery, all warning lights in the vehicle suddenly turned on at the same time, with continuous audible and visual alerts activating one after another. We immediately t
The brakes on my Audi Q7 3.0 TDI 272 hp stopped working properly, becoming stiff and unresponsive when maneuvering back ...and forth while parking. To avoid any danger or accidents, I took my vehicle to Aykan, the authorized Audi service center. After listening to my complaint, the service staff, along
"Thank you to the dealer, they solved our problem."
I took delivery of my Audi A6 approximately three weeks ago from Eroz Otomo...tiv in İzmir. However, on October 30, 2025, I began experiencing a problem
"It was processed a bit slowly overall, but it was resolved, thank you for the attention."
I own a 2025 Audi A3, and one of the ambient LED lights is dimmer than the ...others, indicating that the part needs to be replaced. I reported the issue
Our Audi A8L broke down approximately two months ago, and we delivered it to the authorized Audi service center. Despite... being a premium, protocol-level vehicle, it has been in the service center for over two months and still has not been returned. The reported issues—such as problems with the EGR
I own a 2023 Audi A3, and I have now experienced the left side mirror failing to open on three separate occasions. When ...I start the car, the left mirror does not unfold, but after turning the ignition off and restarting the vehicle, the issue temporarily resolves itself. This problem occurs randoml
I own a 2021 Audi A3 1.5 with 58,000 km on it. All regular maintenance has been performed on schedule at Avek Audi Autho...rized Service in Istanbul. My extended warranty expired about 2–3 months ago. Today, the battery warning light came on along with an electrical system fault message, followed by “
On August 28, 2024, I purchased a brand new Audi A3 Sportback 35 Turbo FSI 150 hp Advanced Stronic (license plate 06 BA ...7952, chassis WAUZZZGY0SA029***, engine DXD991712) from the Doğuş Oto Kartal dealership. The vehicle currently has 14,400 km on it, and all maintenance has been performed regularly
On August 28, 2024, I purchased a brand-new Audi A3 Sportback 35 Turbo FSI 150 HP Advanced Stronic from Doğuş Oto Kartal... dealership (license plate: 06 , VIN: WAUZ029439, engine no: DXD991712). The vehicle currently has 14,400 km, and all scheduled maintenance has been completed on time. The most rec
On October 21, 2025, I took my Audi A3 to Doğuş Oto on Konya Road in Ankara for its 60,000 km maintenance. Although I wa...s told that the service would first provide a cost estimate and get my approval before proceeding, all maintenance work was completed without my consent, and I was charged an exces
Dear Sir or Madam, At the end of 2023, I purchased an Audi Q3 from your dealer Audi Aldo Otomotiv in Mersin. I wish to r...eport persistent problems with the vehicle and my service experience. Vehicle Information: • Plate: 33 ASU 66 • VIN: WAUZZZF37R1035366 • Engine No: DXD389321 • Extended Warranty: v
I purchased my 2023 Audi A3 brand new. Since day one, I've been experiencing transmission vibration and knocking. This p...roblem becomes more pronounced, especially when the transmission warms up. I've visited an authorized service center three times so far. My first visit was to the Fethiye Başaran A
