Sephora Employees Not Giving Out Testers

October 24, 2025 8:21 AM60

Over the past month, I've shopped at both Aqua Florya and the Sephora several times. Despite purchasing different products each time, I haven't received any testers for any of my purchases. However, I believe testers should be provided so customers can get a feel for new products. This consistent occurrence at both stores has been quite disturbing. I expect Sephora to provide testers appropriately for every customer and purchase, and to address this issue that occurred during my previous purchases. I await an explanation and a resolution regarding this matter.

Kübra
November 3, 2025 11:11 AM

Why are you giving misleading feedback as if something has been done without any communication? This is not fitting for the image of this brand. No solution was offered and I was not contacted in any way. I kindly request that false information not be provided.

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