I am absolutely outraged with Sephora! Today, I bought a Clinique moisturizer, and what I received was completely unacceptable. There was no plastic seal or any protective packaging whatsoever. To make matters worse, the box was entirely empty—the actual cream wasn't even inside! How can a store like Sephora sell a product in this condition? I'm completely ripped off and beyond frustrated.
This is a blatant disregard for product integrity and customer satisfaction. I paid for a new, sealed product, and instead, I got an opened, empty box. This isn't just a minor oversight; it raises serious questions about your quality control and handling of merchandise. It's truly baffling how something like this could even make it to a customer.
Sephora, you need to rectify this immediately. I demand a full refund or a replacement Clinique moisturizer that is new, sealed, and actually contains the product. This kind of negligence is unacceptable, and I expect a prompt and satisfactory resolution to this frustrating experience.
I ordered something, right? And I was really looking forward to it. But guess what? When it finally arrived, it was totally obvious that it had been used before. And get this, there wasn't even any protective packaging tape on it. Can you believe that? this is personal HYGINE!!!! I've been trying to...
I recently purchased a product from Sephora, and when I opened the package, the box was completely empty! As a Gold member who shops frequently, I expected better service. When I reported the issue, Sephora claimed they had sent the product in full without providing any proof. I requested evidence ...
I recently visited a Sephora store, where I tried and genuinely liked a few products. Impressed by their quality, I decided to purchase the same items from Sephora’s official online store during a promotion. However, when my order arrived, I was shocked by the stark difference between what I had tes...
I am absolutely furious with Sephora! My order arrived today, and one of the five products, the eyeliner, is completely defective and unusable. This is utterly unacceptable. The product simply doesn't dispense properly; sometimes nothing comes out, and other times it gushes out uncontrollably. I've ...
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