Fraudulent $11 Monthly Payments for Nearly a Year — Scribd Ignoring Customer

Since December 2024, $11 USD has been withdrawn from my Denizbank card every month by a platform called “Scribd,” even though I have no membership or subscription with them. These withdrawals have continued for a total of 11 months and were made completely without my knowledge or consent. Despite contacting both Scridbl and my bank, I have not received any response or solution.

The last four digits of my card are 0196. I request a full refund of all the amounts that were withdrawn. I urgently expect a solution regarding these unauthorized transactions.