Tonight I accessed Scribd via Google because I wanted to download the 2025 edition PDF of the book “Intelligence Quotient” from 'Puza Yayınları'. I had already downloaded the 2015 and 2021 editions from another website, and I specifically needed the 2025 version. When I searched for the 2025 edition on Scribd, it appeared as if it was the 2025 version, so I clicked on it without hesitation and purchased it for $11.99. Since the money in my account seemed like a free balance, I completed the purchase, but when the file finished downloading, I saw that the book was actually the 2015 edition, not 2025 as shown. Right after noticing this, I closed my Scribd account. While checking things, I also realized that I had already fallen into the same trap in 2024. Although I did not download even a single PDF for 11 months, I saw that Scribd had continued to charge my credit card $11.99 per month and had taken 4 payments in total, 3 of which were completely unnecessary and unjustified. These collections continued until I cancelled my credit card. As a customer who feels misled about both the version of the book and the ongoing subscription charges, I request a full refund of the last payment for the document I downloaded, as well as the refund of the 3 extra monthly charges that were taken from my card without my active use or clear consent. I expect these unjust charges to be refunded as soon as possible and for Scribd to correct this misleading situation regarding the displayed book edition.
On May 8, 2025, Scribd charged my credit card a subscription fee of ₺479.19, including tax—without my consent. I never signed up for any membership or provided authorization for recurring payments. I don’t understand how such a transaction could occur without my knowledge or approval. I only realiz...
In February 2025, I made a one-time payment of $11.99 to Scribd to download a specific document. Immediately after that transaction, I canceled my membership—thinking that was the end of it. However, since then, I’ve been charged $11.99 every single month on my credit card. When I log into the Scri...
On January 9, 2025, at 8:14 PM, a charge of $11.99 (₺11.99) was withdrawn from my account by a company listed as WWW.SCRIBD\*R641862320. I immediately received a notification on my phone about this transaction. However, I have never signed up for Scribd, let alone used the platform. I don’t recall g...
On November 26, 2024, I signed up for Scribd, believing it offered a one-month free trial. However, today I discovered that 433.17₺ was deducted from my account without any prior notification. Not only was I charged unexpectedly, but the reading experience has also been frustrating. The pages keep ...
In October 2024, I accidentally signed up for Scribd and only used the account during the first month to access one book. That initial 12€ fee I accept and do not dispute. However, because the account stayed active, Scribd continued charging me every month for the next six months — about 12€ each ti...
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