In October 2024, I accidentally signed up for Scribd and only used the account during the first month to access one book. That initial 12€ fee I accept and do not dispute. However, because the account stayed active, Scribd continued charging me every month for the next six months — about 12€ each time — totaling 72€ in unfair subscription fees. Altogether, 84€ was withdrawn from my İş Bankası credit card, even though I only used the service once.
When I realized the situation, I immediately contacted Scribd customer service. They refunded only the June 2025 charge, but refused to return the rest of the 72€ taken across the previous months when I never used the account. My account is registered under s***********@gmail.com**.
This is the first time I have experienced such an issue, and I find it unacceptable that a platform continues billing for unused services. I demand a full refund of the 72€ in unauthorized subscription fees and expect Scribd to improve transparency in how subscriptions are managed so others do not face the same problem.
On November 26, 2024, I signed up for Scribd, believing it offered a one-month free trial. However, today I discovered that 433.17₺ was deducted from my account without any prior notification. Not only was I charged unexpectedly, but the reading experience has also been frustrating. The pages keep ...
On May 8, 2025, Scribd charged my credit card a subscription fee of ₺479.19, including tax—without my consent. I never signed up for any membership or provided authorization for recurring payments. I don’t understand how such a transaction could occur without my knowledge or approval. I only realiz...
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