My Alipay account cannot pass the facial verification step, and it shows a verification failure and forces me to bind a ...Chinese bank card in order to continue. I am using a passport as my identification document, but the system still does not allow me to complete the real-name process. Previously, I
I lost my cellphone, which had my Alipay account, and at the same time, I forgot the login details for my existing Alipa...y account. I want to register a new number, but I cannot do so because I have not deleted the old account. I need to find a way to make transactions through the Alipay application.
Setting up Alipay's Tourcard has been a total hassle for me. Whenever I try to use the camera to verify my identity, the... app keeps crashing. I tried it on another phone and somehow got all the way through, but my verification still didn’t go through—no idea why. They want a picture of your passport
I set up Alipay ahead of time because I'm going on a short trip to China and want to be prepared. I registered for the a...pp, tied it to my Mastercard, and went through the whole process of making sure my passport and face ID were real. I thought it would be a good idea to test it here in my country t
I'm having an unpleasant experience while attempting to use Alipay for purchasing items. Every time I attempted to final...ize the payment, I encountered an irritating error message stating that cards issued outside of China's mainland are not supported. I used both my Visa and Mastercard, which I had
I'm having an unpleasant experience while attempting to use Alipay for purchasing items. Every time I attempted to final...ize the payment, I encountered an irritating error message stating that cards issued outside of China's mainland are not supported. I used both my Visa and Mastercard, which I had
