I have been regularly using the Estée Lauder Advanced Night Repair serum, Revitalizing Supreme moisturizer, and eye crea...m set that I purchased from Hepsiburada for about one week. Shortly after I started using the products, I began experiencing intense acne and comedones on my skin, which is not som
I have been using Estée Lauder foundation for a long time, but I keep having shade issues with the products I purchase. ...Even though I choose the same shade code every time, the foundation color comes out different with each purchase. Since this has happened more than once, I can no longer predict wh
I have been using Estée Lauder products for a long time and have always enjoyed them, but this was the first time I orde...red them through Trendyol. I received the Estée Lauder Skincare Set, which included Advanced Night Repair Serum 20 ml, Revitalizing Supreme Cream 5 ml, and Eye Cream 5 ml, in Ankar
I have been using Estée Lauder Double Wear foundation for years and have always been satisfied with it. However, the Dou...ble Wear foundation I purchased about one week ago from Estée Lauder’s official store on Trendyol is nothing like the products I have used before. About 10 minutes after applying i
My husband bought me an Estée Lauder makeup set on April 30 as a gift, and the set included the Glossy Pout Lip Oil. I h...ave been using the products for about two months, and since I only wear makeup occasionally, I have not used them very frequently. One day, when I took out the lip gloss to apply i
I recently purchased the Estée Lauder Double Wear Stay-in-Place Makeup foundation in shade 3NW from Estée Lauder. The pr...oduct arrived on June 9. This foundation is sold with the promise of high coverage, but it did not even cover my acne mark. On top of that, it left an unpleasant sticky feeling on
I have been using Estée Lauder Double Wear foundation for years and have always been satisfied with it. In November, I p...urchased the Double Wear 2N1 Desert Beige foundation from the Estée Lauder store on Trendyol. However, this product from the newer series is nothing like the older versions I used
I purchased the Estée Lauder Advanced Night Repair Eye Cream from Estée Lauder’s official website and used it regularly,... morning and night, for about three weeks. After I started using it, I developed serious redness, itching, swelling under my eyes, dryness, and an appearance that almost looked lik
I purchased the Estée Lauder Advanced Night Repair Eye Supercharged Gel-Creme eye care product from Estée Lauder’s offic...ial website on April 10, 2026, under order number 7034927323. I started using the product on May 12, 2026, applying it once a day only at night before going to sleep. Before using
My Estée Lauder account has been locked, and I can no longer log in. I have approximately 24,000 gift points and accumul...ated free gifts in my account. Customer service told me they would save my current points and gifts, delete my account, and then have me create a new account. However, they never t
On October 7, 2025, I purchased the Estée Lauder Double Wear Mascara (Order No: 6914357336). From the first use, the mas...cara started flaking heavily and had an unpleasant, expired-like smell. This is highly unusual for a premium product like this and made me question its freshness and safety for use
"The communication and approach of the company's customer representative provided me with a good customer experience."
I purchased the Estée Lauder Advanced Night Repair Eye Matrix directly from... the brand’s official online store. After using this product for about five
About 6–7 months ago, I purchased an Estée Lauder Advanced Night Repair Eye Gel Creme set through Trendyol. Every time I... use this product, I experience swelling under my eyes, which lasts for a long time and doesn’t go away easily. Even when I avoid applying it directly under my eyes and only use it
On September 16, I purchased an Estée Lauder Advanced Night Cleansing Gelee facial cleanser from the official Estée Laud...er store on Trendyol. The product arrived, but I haven’t opened the package yet. When I checked the product through the Turkish Product Tracking System (ÜTS), I received a warning
I purchased the Estée Lauder Advanced Night Repair Eye Cream as part of a skincare set from a duty-free store at the air...port. When I used the product for the first time, I experienced severe redness, swelling, and eczema-like irritation around my eyes. When I tried it a second time, the symptoms bec
On September 2, I purchased the Estée Lauder Advanced Night Repair Serum from Trendyol. My skin was perfectly smooth fol...lowing my acne treatment, and I started using this serum upon my dermatologist’s recommendation. I only used the product twice and did not combine it with any other skincare produc
I purchased an Estée Lauder lipstick from Boyner, and I paid a significant amount for it considering how small the produ...ct is. However, when I got home and tried to use it for the first time, the lipstick broke completely from the base, even though I had only twisted it up slightly. It’s extremely
Even though I used Estee Lauder Advanced Night Repair Serum two or three times, it caused breakouts and comedones on my ...skin. My skin isn't prone to breakouts or comedones. I used the recommended amount. I've never had a comedone problem in my life. I paid that much, and my dermatologist fees are ev
I purchased the Estée Lauder Advanced Night Repair Serum from the official Estée Lauder store on Trendyol (Order No: #10...444770816). I applied the product on clean skin, following the instructions and recommended amount. However, after using it just two to three times, I began experiencing breakouts
On July 18, I purchased the Estée Lauder Advanced Night Repair Eye Supercharged Gel-Crème from Trendyol, with Estée Laud...er as the official seller (Order No: #10362130803). After using the product for three to four days, I started experiencing redness and sensitivity around my eyes. At first, I didn’
On July 27, 2025, I ordered Estee Lauder Double Wear from Trendyol (Order Number: #10383072204). However, this product d...id not arrive in the package. I immediately contacted customer service several times and explained the situation. During our conversations, I was told that I had an open request an
About three years ago, I purchased the Advanced Night Repair set through Trendyol and directly from Estée Lauder. During... a sale period, I wanted to buy more than I needed. When I asked Estée Lauder stores about the product’s expiration date (EXP), I was told that it would not start until the cap was
I purchased an Estée Lauder foundation from their official online store, assuming I would receive an authentic, high-qua...lity product. Unfortunately, I am now convinced the item I received is fake. I’ve used the same shade from this brand before, and this one is noticeably off in color. It also trans
Hello, I’ve been a regular customer of Elca Kozmetik for quite some time and have never encountered a problem—until now.... I recently purchased an Estée Lauder foundation, but soon after receiving it, I realized it wasn’t the right product for me and wanted to return it. I tried reaching out for a ret
