Can't Withdraw My Money - MEXC Exchange

I opened an account on Mexc and deposited funds, even though I am located in an area they apparently do not serve (the USA). This restriction was never mentioned clearly before they accepted my deposits. Only after taking my money did they start telling me that they do not accept accounts from my region. For more than a month I have been trying to withdraw my funds and close my account, but my withdrawal requests are effectively blocked. My account is supposed to be frozen, yet Mexc continues to deduct fees from my balance on a daily basis, and my funds have now dropped to around 190 USD. Despite this, they still do not allow me to withdraw what is left. During this period I have been in constant contact with Mexc support. Each time I provide the documents they ask for, they come back with new and different requirements. I have already sent my ID and selfie twice, as well as emails showing my deposits and other requested information. The last time I sent the documents, they rejected the email evidence I provided. Now they are again asking for ID and selfie, but I no longer have my physical ID card because I lost my wallet, so I cannot repeat this step in the way they are demanding. I understand and respect the need for security checks, but in this situation it feels like Mexc is just creating obstacles to avoid returning my money, while still deducting fees from a supposedly frozen account. I find it unacceptable that they accepted my deposits without warning me about regional restrictions, and then refuse to allow me to withdraw my remaining balance on the basis of ongoing, shifting documentation demands. I request that Mexc immediately allow me to withdraw the remaining funds in my account and stop any further fees from being deducted, and then close my account upon completion of the withdrawal. I simply want to recover what is left of my money and leave this platform.